Nurse Care Manager, RN

Brightli•Saint Louis, MO

About The Position

The Nurse Care Manager, RN provides care coordination and health education services for individuals with complex medical conditions or those at risk of developing chronic health concerns. The role works closely with clients, healthcare providers, and interdisciplinary treatment teams to coordinate care, promote wellness, educate individuals about complex health conditions, and support people with chronic medical needs. The position develops healthcare goals, supports hospital transitions, facilitates wellness initiatives, and uses healthcare technology systems to monitor outcomes and improve client care. The role also responds to emotional or medical crises, participates in quality assurance and program activities, and maintains compliance with organizational policies, nursing standards, documentation requirements, and ethical guidelines. The position is in the Adult Community Services department in Saint Louis, Missouri.

Requirements

  • Active Registered Nurse (RN) license.
  • Knowledge of chronic disease processes affecting children and adults.
  • Strong understanding of nursing processes and clinical decision-making.
  • Current driver's license, acceptable driving record, and current auto insurance.
  • Excellent written and verbal communication skills.
  • Ability to implement new and innovative systems and processes.
  • Strong critical thinking, problem-solving, and clinical assessment skills.
  • Successful completion of background checks, including criminal history, driving record, abuse/neglect screening, and fingerprinting requirements.

Nice To Haves

  • Experience working with the Intellectual and Developmental Disabilities (IDD) population is preferred.

Responsibilities

  • Coordinate comprehensive healthcare services and collaborate with internal and external treatment team members to support positive client outcomes.
  • Develop individualized healthcare goals and contribute to treatment planning for Healthcare Home enrollees.
  • Facilitate health education groups and train individuals regarding medical diagnoses, treatment plans, medications, and chronic health conditions.
  • Promote wellness initiatives and preventative care strategies that support long-term health and wellbeing.
  • Consult with treatment team members about identified health concerns and recommend appropriate interventions.
  • Manage hospital admissions, discharges, and transitions of care to ensure continuity of services.
  • Use healthcare technology platforms and systems to support care management activities and program initiatives.
  • Monitor, analyze, and report performance measures and health outcomes using established information systems.
  • Respond appropriately during emotional or medical crises and coordinate emergency services when necessary.
  • Participate in program meetings, quality assurance activities, program evaluations, and other organizational initiatives.
  • Maintain compliance with organizational policies, professional nursing standards, clinical documentation requirements, and ethical guidelines.
  • Perform additional duties and special projects as assigned.

Benefits

  • Employee Assistance Program with 24/7 counseling services, legal assistance, and financial consultation for the employee and household at no cost.
  • Mileage reimbursement for work functions requiring travel.
  • Employee discounts on hotels, theme parks, attractions, and college tuition.
  • Paid time off for full-time employees.
  • Health, dental, vision, retirement, and life benefits, among others, for full-time employees.
  • Initial, ongoing, comprehensive, and supportive training.
  • Career advancement opportunities and promotion from within.
  • Supportive workplace culture that promotes employee wellbeing and values individuals.
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