Nurse Care Coordinator - RN

CIBD • Orange, CA

9h • Onsite

About The Position

The Nurse Care Coordinator, RN reports to the Clinic Manager and coordinates CIBD patients’ care and services across the continuum of illness. The role promotes and monitors effective use of health care resources and provides leadership within a multidisciplinary care team to achieve optimal clinical and resource outcomes. Working in a Team Center Care model, the Nurse Care Coordinator follows standards and regulations established by California Children’s Services (CCS), the Genetically Handicapped Persons Program (GHPP), the Joint Commission, and other state and federally sponsored programs. The position is a key member of the Case Management Team.

This is an onsite clinic role, Monday through Friday, 8:30 a.m. to 5:00 p.m. The coordinator works with patients and internal and external care partners, supports patient education and care-plan coordination, and contributes to program development for the assigned patient population.

Requirements

• Graduate of an accredited Registered Nurse (RN) program.
• At least two years of nursing experience in an acute care or ambulatory setting.
• Active California State Registered Nurse (RN) license.
• Basic Life Support certification, or ability to obtain it within the first three months of hire.
• HIPAA training, or ability to complete it within the first month of hire.
• Knowledge of standardized nursing procedures in compliance with organizational policies and procedures.
• Solid understanding of regulatory requirements related to nursing and clinic licensure.
• Proficiency with electronic medical record databases.
• Ability to work onsite; this is not a remote role.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• At least one year of direct, full-time case management experience.
• Knowledge of CCS, GHPP, and Medi-Cal regulations and requirements.
• Knowledge of third-party payer methods and regulations.
• Experience in hematology nursing.
• Experience with adult and pediatric patients.
• Bilingual English/Spanish.

Responsibilities

• Collaborate with patients to identify their needs and understanding of the care plan.
• Coordinate patient care with external facilities and partners, including home health agencies, third-party payers, pharmacies, and laboratories.
• Work with internal partners such as physicians, nurses, and authorization coordinators, and with external providers to coordinate care and fulfill orders from initiation through completion.
• Work independently and collaboratively, maintaining strong organization, documentation, written and verbal communication, and computer skills.
• Use the EMR, submit electronic prescriptions and approval requests, and communicate through email, Zoom, and Microsoft Teams.
• Apply critical thinking and problem-solving to address conflicts and resolve issues while providing patient education.
• Promote a comprehensive care-team model, cross-train as needed to support staffing, and foster positive team relationships through strong communication.
• Enhance the program for the assigned patient population through community outreach, engagement with school and community-based organization liaisons, committee participation, conference attendance, and other duties.

Benefits

• 100% employee coverage and 50% dependent coverage of medical and vision insurance.
• 99% employee coverage of dental insurance.
• Life insurance.
• Paid time off.
• 10 observed paid holidays.
• 403(b) retirement plan with a 4% match.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree