Nurse Care Coordinator (RN)
About The Position
The Nurse Care Coordinator (RN) is an integral member of Clarity Pediatrics' interdisciplinary care team, collaborating with physicians, advanced practice providers, psychologists, and therapists. Under the direction of clinical leadership, the Nurse Care Coordinator ensures seamless care delivery for children with chronic conditions by coordinating clinical appointments, providing patient and family education, managing medication authorizations, and serving as a primary point of contact between families, providers, and pharmacies. This is a fully remote position. Clarity Pediatrics is reimagining pediatric chronic care, starting with ADHD. After launching a virtual clinic for ADHD and anxiety, the company is expanding its pediatric care platform to other common chronic conditions, with a current focus on obesity and overweight management. Its clinical model is tech-enabled, science-backed, and designed to deliver health outcomes that transform a child's trajectory.
Requirements
- Active California Registered Nurse (RN) license in good standing.
- Associate's, Bachelor's, or Master's degree in Nursing accepted.
- Demonstrated proficiency with multiple technology platforms and electronic health record (EHR) systems.
- Strong organizational, communication, and interpersonal skills.
- Ability to manage competing priorities and work collaboratively in a remote, virtual environment.
- Comfort working with diverse, medically and socially complex pediatric populations.
- Excitement about joining a fast-growing startup and iterating on new care models.
- Reliable internet connection and a dedicated workspace suitable for remote work.
Nice To Haves
- Bilingual English/Spanish.
- Experience in pediatric, chronic care, or care coordination settings.
- Familiarity with prior authorization processes and payer requirements.
- Experience working in underserved or urban environments.
Responsibilities
- Coordinate, schedule, and reschedule clinical appointments across the care team.
- Manage referrals to specialists and external clinical services.
- Proactively follow up with families to reduce gaps in care and no-show rates.
- Support care transitions and continuity across the interdisciplinary team.
- Provide clinical updates to referring physicians.
- Coordinate lab work and documentation requirements for treatment planning with referring providers.
- Support providers for patients requiring escalation of care.
- Provide evidence-based education to families regarding chronic condition management.
- Explain medication regimens, treatment plans, and care goals in accessible language.
- Respond to patient and family inquiries via messaging and phone in a timely manner.
- Support health literacy and empower families to engage actively in their child's care.
- Initiate and manage medication prior authorization requests with insurance payers.
- Communicate with pharmacies to resolve dispensing issues and coordinate refills.
- Track authorization status and escalate delays to the appropriate clinical team member.
- Maintain accurate medication records and document pharmacy communications.
- Document clinical interactions accurately and promptly across multiple EHR and care management platforms.
- Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings.
- Report patient progress and care gaps to clinical supervisors.
Benefits
- Medical and ancillary benefits.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
