About The Position

The Nurse Aide II works in the Emergency Department under the direction and supervision of a registered nurse. The role assists nursing and medical staff by performing established procedures and assigned services to support patient care, comfort, and safety. The aide maintains clean and orderly patient-care areas, prepares equipment and supplies, transports patients as needed, and participates in orienting new employees. The successful candidate supports patient care through observation and timely reporting of changes in condition, assistance with activities of daily living, direct nursing-care tasks, specimen collection and processing, patient flow, and emergency response under RN direction. The role also supports infection prevention, patient safety, comfort, service recovery, and professional interactions with patients and families.

Requirements

  • High school diploma or GED.
  • BLS certification from the American Heart Association (AHA only).
  • First aid training.
  • De-escalation training, provided on the job.
  • EMT certificate, prior hospital or sub-acute experience, or nursing-student status.
  • Interpersonal skills to interact effectively with patients and families while recognizing cultural diversity.
  • Basic analytical skills to gather data, make comparisons, interpret and report outcomes to the nurse, or document in the medical record.
  • Excellent customer-service and telephone skills.
  • Ability to manage and perform multiple tasks simultaneously.

Responsibilities

  • Observe patients and relay information or changes in condition to appropriate nursing personnel in a timely manner.
  • Assist patients with activities of daily living, including nourishment, ambulation, personal hygiene, and toileting, adapting care to individual needs.
  • Provide direct nursing care by taking vital signs and weights, assisting with baths, providing Foley catheter care, and administering enemas in accordance with policy and procedure.
  • Turn and position patients under RN direction to help maintain skin integrity, and report alterations to the RN.
  • Distribute nourishment, assist with feeding, collect trays, and document patient intake on the appropriate form.
  • Coordinate patient flow into examination areas using knowledge of practice and personal initiative.
  • Assist with emergencies under RN direction, including CPR, moving patients, and decontaminating patients according to procedure.
  • Take measures to minimize patient discomfort, including notifying nursing or medical staff of pain complaints and applying splints or ice or moving patients as directed by the RN.
  • Verify patient identification and allergy bracelets before specimen collection or procedures; contact the RN and registrar when an identification bracelet is needed.
  • Collect and label specimens accurately, and process them for transport and analysis according to hospital and infection-control procedures.
  • Prepare patients for examination by removing clothing as appropriate and completing patient valuables and property records.
  • Keep the patient-care environment stocked with supplies and equipped with properly functioning equipment.
  • Apply surgical and medical asepsis techniques when preparing patient equipment for cleaning, sterilization, and set-up.
  • Implement patient-safety measures, including stretcher side rails and assistance with ambulation, transfer, or discharge.
  • Follow restraint procedures and document compliance on the restraint flow sheet as directed by the RN.
  • Place and respond to patient call bells, referring requests outside the aide's job description to the appropriate person.
  • Dispose of needles, sharps, and contaminated waste safely in designated containers or bags.
  • Prevent infection transmission by following universal precautions and policies, including effective handwashing and proper handling of body waste and specimens.
  • Explain what patients can expect during their Emergency Department stay and provide information to address misperceptions or unmet expectations.
  • Support the comfort and safety of patients and their families through professional interactions in person, by telephone, and through non-verbal communication.
  • Take responsibility for patient and staff interactions, acknowledge service issues, and attempt service-recovery interventions to resolve problems.
  • Maintain clean and orderly patient-care areas, prepare equipment and supplies, transport patients as needed, and participate in new-employee orientation.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service