NPI Quality Technician

Jabil•Florence, KY

About The Position

Under the direction of Quality Assurance, support new product introduction (NPI) projects by ensuring quality, efficiency, and compliance with standards.

Requirements

High school diploma or equivalent
A minimum of 2 years of experience in a quality or manufacturing environment, ideally within electronics manufacturing or a regulated industry.
Ability to interpret engineering drawings, specifications, and use inspection tools and equipment.

Nice To Haves

ASQ or Six Sigma certifications preferred.
A solid understanding of electronics fundamentals, Surface-Mount Technology (SMT), mechanical assembly, and general manufacturing processes are essential.
Familiarity with international quality standards.
Knowledge of IPC-A-610 and IPC/JEDEC J-STD-033 for electronic assemblies and handling moisture-sensitive components.
Working knowledge of ISO quality management systems.
Professional certifications, such as an ASQ Certified Quality Technician (CQT) or IPC certification, can be a significant advantage.

Responsibilities

Perform inspections and measurements on incoming electronic components (such as PCBs and PCBAs) and mechanical components to ensure they meet engineering specifications.
Play a key role in the first-article inspection process, verifying that new product builds meet design specifications.
Help develop and maintain quality control plans, inspection protocols, and relevant documentation for internal assembly and inspection processes.
Identify and document defects, manage non-conforming reports, and coordinate with engineering to initiate corrective actions.
Investigate quality issues to determine the root cause, using standard methodologies like 8D or 5 Whys to drive continuous improvement and reduce future quality defects.
Support product certification and release for new products.
Assist with quality assurance activities for NPI, such as process validation, risk assessment, and product release.
Coordinate customer complaint investigations related to NPI products.
Lead quality issue resolution, nonconformance investigations, and support product disposition.
Assist in quality audits.
Collaborate with Engineering and Manufacturing to meet NPI quality goals.
Manage QA holds, inventory, and documentation related to new products.
Perform statistical analyses to support quality control.
Maintain knowledge of relevant procedures, specifications, and regulations.
Support continuous improvement initiatives for NPI.
Provide timely communication and support for NPI projects.
Recommend improvements to testing methods and equipment.
Lead NPI quality projects and support cross-functional teamwork.
Adapt to changing conditions and escalate issues when needed.
Follow safety policies and promote a safe work environment.
Participate in Environmental Management System activities.