Noyes Facilities and Intramural Sports Coordinator

Cornell University•Ithaca, NY

3d•Onsite

About The Position

The Noyes Facilities and Intramural Sports Coordinator supports evening operations at the Noyes Community Recreation Center (NCRC) and assists with Intramural Sports programming. This role oversees facility operations, customer service, event supervision, safety compliance, and student staff management. The coordinator serves as a primary point of contact for participants, ensuring programs run smoothly and align with organizational goals. Success requires strong multitasking, communication, customer service, collaboration, and organizational skills. Cornell Recreational Services provides a wide range of fitness, wellness, sports, and recreational opportunities for students, faculty, staff, retirees, and their partners. The department promotes healthy living and overall well-being through inclusive and engaging programs. Its services support both physical fitness and personal wellness. The goal is to foster a healthy, active, and connected campus community.

Requirements

Associate degree and at least 2 years of relevant experience, or an equivalent combination of education and experience.
Minimum 1 year of experience working in intramural sports and/or intramural officiating.
American Red Cross Adult CPR, First Aid, and AED certifications upon hire or within 30 days.
American Red Cross Adult CPR, First Aid, and AED Instructor certification upon hire or within 6 months.
Proficiency with Microsoft Office, email systems, spreadsheets, and social media platforms.
Ability to learn and troubleshoot workplace software applications.
Excellent customer service skills.
Strong written and verbal communication abilities.
Strong organizational and time-management skills.
Ability to manage multiple priorities in a fast-paced environment.
Attention to detail and recordkeeping accuracy.
Experience supporting or demonstrated commitment to equity, inclusion, access, and wellbeing initiatives.

Nice To Haves

Additional recreational facility and supervision experience.
Experience with IMLeagues and Subitup program.
Experience with recreational activities and athletic equipment, and/or working with college students.
Marketing and event promotion experience with a focus on social media.

Responsibilities

Design, implement, and evaluate student engagement programs and community-building activities.
Track program participation, outcomes, and effectiveness through accurate recordkeeping.
Manage program and service check-ins at the NCRC Issue Desk.
Ensure facility spaces are secure, properly reserved, and used according to policies.
Inspect, prepare, and maintain recreational equipment, supplies, and facility amenities.
Oversee equipment rental operations.
Troubleshoot facility, operational, and software-related issues.
Supervise evening and weekend events at NCRC and Intramural Sports programs.
Serve as the primary point of contact for participants and visitors.
Provide guidance to student organizations regarding facility use, reservations, and policies.
Collaborate with campus departments and student organizations on programs and events.
Promote participation in recreational and intramural activities.
Develop and support marketing materials, signage, and participant communications.
Lead emergency medical responses, incident management, and crisis communications when on-site.
Address safety concerns and recommend operational improvements.
Serve as the evening and weekend contact for facility-related questions and emergencies.
Ensure compliance with safety policies and procedures.
Assist with recruiting, hiring, training, scheduling, and supervising student employees.
Provide coaching, performance feedback, evaluations, and corrective action when necessary.
Support student staff development and leadership training.
Maintain attendance and performance records.
Resolve scheduling conflicts and staffing challenges.
Supervise intramural competitions and activities.
Assist with official training and student leadership development.