Notifier | Arlington, TX

ACRTArlington, TX
Onsite

About The Position

The Notifier 1 reports to the Senior Consulting Utility Forester (Notification Supervisor) at ACRT Inc. This position will play a key role in providing an educational, personable, and professional interface with customers. This position requires a high degree of organization, excellent interpersonal communication skills, exceptional time management, and a willingness to travel as needed.

Requirements

  • High School Diploma or GED required; may substitute 5 years of experience in lieu of a High School Diploma or GED.
  • No experience is necessary. Employees will be trained.
  • Must be 21 years of age or older.
  • Must have a valid driver’s license and a clean driving record.
  • Self-starter with excellent interpersonal skills, ability to multi-task, and work independently and as a team.
  • Excellent communication skills, comfortable interacting with customers.
  • Demonstrated critical thinking skills and ability to exercise good judgment to make good business decisions.
  • Competent computer skills including knowledge of Microsoft 365.
  • Ability to work outdoors in all weather conditions in a safe manner.

Nice To Haves

  • Associates Degree in Forestry or Horticulture.
  • One year of utility related experience.

Responsibilities

  • Communicate with Customers: Interact with stakeholders, utility customers, and line clearance vendors.
  • Inform property owners of impending utility vegetation management through face-to-face interactions or leaving door hanger cards.
  • Answer questions from customers and property owners regarding utility vegetation management to the best of your ability.
  • May provide general information about utility vegetation management to customers, when applicable.
  • Refer customer or property owner’s complaints to the appropriate personnel when an inquiry cannot be directly answered right away.
  • Show courtesy and professionalism when interacting with customers and other employees.
  • Utility Vegetation Management Assistance: Work in an independent environment and manage a geographical area for all vegetation related activities.
  • Work in varied terrain and inclement weather conditions with flexibility in scheduling.
  • Inspect electric utility hardware and report anything which may pose a hazard.
  • May be called upon to be trained to assist in storm restoration efforts.
  • Other duties as assigned.

Benefits

  • Group health plans including medical/prescription, dental, vision and a variety of other coverage options.
  • Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability.
  • Flexible Spending Accounts or an option for a Health Savings Account with company match.
  • Company paid Employee Assistance Program (EAP) for all employees and eligible family members.
  • Automatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost.
  • Roth or Traditional 401(k) Retirement plan with company match.
  • Paid Vacation.
  • Paid Holidays.
  • Veterans Day paid time off for our veterans.
  • Company vehicle and gas card.
  • Meal and travel per diems (allowances).
  • Boot allowance.
  • Employee Assistance Program.
  • Certification reimbursement program.
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