Notary Coordinator (Remote, 11am-8pm PST)
First American•Santa Ana, CA
•Remote
About The Position
First American's Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. The Remote Online Notary Scheduler/Coordinator provides support to the Escrow department by assisting with customer service and administrative duties related to escrow closings. This role is remote and primarily focused on residential transactions.
Requirements
- 2+ years experience in an escrow related experience
- High School diploma or equivalent
- Customer service skills
- Problem solving skills
- Strong organizational skills
- Knowledge of MS Office suite
- Excellent verbal/written communication skills
- Able to maintain professionalism and a positive service attitude at all times
- Strong detail orientation
- Knowledge of company and/or client operating systems
Responsibilities
- Performs a wide range of administrative duties to gather information and assist in the escrow process
- Scheduling signing appointments
- Obtaining closing documents from escrow
- Communicating with customer and escrow staff via phone and email
- Initiating transaction creation in various applications for the signing appointment
- Monitoring a team inbox
- Other duties as assigned
Benefits
- medical
- dental
- vision
- 401k
- PTO/paid sick leave
- employee stock purchase plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
