Non-Technical Project/Program Management II - NPI Field Readiness Enablement

Applied Materials•Austin, CA

11d

About The Position

Applied Materials is hiring for a role that leads day-to-day execution of Field Readiness Enablement, preparing field service organizations to support new product introductions (NPI) and technology ramps. The role coordinates readiness across training, field service organization capacity, capability development, technical documentation, and spare parts so critical support elements are in place before product release or ramp milestones. The position aligns readiness activities with Global Product Support (GPS), the field service organization (FSO), the Strategic Programs Office (SPO), Service Business Units, Spares Planning, Training, and Technical Publications teams. It proactively identifies readiness gaps and drives mitigation before customer demand materializes. The role uses established project management practices to plan, organize, and coordinate work across stakeholder groups, handles assignments of moderate scope and complexity, and escalates project risks to program leadership. The position is full-time, based in Austin, Texas, or Santa Clara, California, and requires travel 25% of the time. Relocation is available to eligible candidates. The stated salary range is $68,000 to $93,500. The position may involve physical work in a clean room and use of personal protective equipment.

Requirements

Bachelor's degree in Business Administration, Logistics Management, Operations Management, Engineering, Industrial Engineering, Computer Science, or a related field.
Broad knowledge and experience gained through education and applied work experience.
Ability to use professional concepts and established practices to plan, organize, and coordinate work across multiple stakeholder groups.
Ability to work on assignments of moderate scope and complexity using defined project management practices and escalate project risks.
May be required to stand for extended periods, walk, work in tight spaces, bend, squat, twist, kneel, reach, and lift.
May be required to distinguish colors and work in an environment with noise that may be difficult for some individuals with noise sensitivity.
May be required to use hand and power tools.
If working in a clean room, may be required to use appropriate personal protective equipment, including coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.

Responsibilities

Define readiness objectives, milestones, and sign-off criteria for assigned product ramps and NPIs, and initiate forecast review, resource demand planning, training planning, and documentation planning at forecast notification.
Coordinate training readiness plans for new products, upgrades, and technology releases; ensure training materials and certification paths align with engineering releases; and track training completion and certification status.
Support assessments of current and future customer engineer resource requirements based on forecasts and customer demand; maintain capacity models and headcount gap analyses; and partner with management on hiring, onboarding, and deployment strategies.
Track technical competency levels and capability gaps for new technologies and products, and support development plans, certification programs, and readiness scorecards.
Ensure service procedures, troubleshooting guides, maintenance and installation documentation, and knowledge base articles are released and available before ramp; facilitate documentation readiness reviews and checklists.
Collaborate with Regional Planning and Global Product Support to define spare parts requirements, recommended and targeted stocking levels, and stocking strategies; monitor spares readiness.
Coordinate readiness reviews and governance meetings, maintain visible status in dashboards and trackers, escalate risks with owners and mitigation plans, and prepare readiness reports for leadership.
Document readiness execution and report or transfer information required by other functions; ensure compliance with company confidentiality, data privacy, and safety policies.
Capture post-install feedback on training gaps, documentation issues, and execution challenges, and incorporate lessons learned into standard readiness processes.