Non-Surgical Clinical Assistant

Rothman Orthopaedics•Bordentown, NJ

17h•Onsite

About The Position

The Non-Surgical Clinical Assistant provides assistance to the Physician and Physician's Assistant with daily administrative and clinical duties. This role is crucial for increasing patient satisfaction, ensuring compliance with schedule preparation, managing voicemails, accurate end-of-day batching, timely pre-certifications and authorizations, and maintaining efficient patient wait times.

Requirements

High school diploma or GED minimum education requirement.
Must be a CCMA, CRMA, EMT, or ATC.
Professional license/certification must be active and valid.
Knowledge of medical office procedures and medical terminology.
Computer skills including, but not limited to, MS Office Suite.
Experience with EMR system(s) preferred.

Responsibilities

Greets patients and escorts them to exam rooms.
Directs patients to surgery scheduling and/or front desk for checkout.
Maintains order, cleanliness, and inventory in exam rooms, and prepares them for patients.
Cleans and autoclaves instruments.
Provides and scans proper paperwork to the chart for Physician's review.
Records vitals as per Physician's request.
Prepares injections for the Physician.
Pulls up x-rays, MRI's, CT's, and various studies pertaining to the patient's exam.
Assists patients with clothing when necessary.
Disposes of biohazardous waste and sharps according to OSHA regulation, and replaces sharps containers.
Answers telephones in patient areas and provides voicemail coverage for Physician.
Requests reports for various facilities for Physicians.
Empties and restocks laundry.
Scans appointment tracking to identify when patients are ready to be seen by the Physician and directs Physician in patient appointment order.
Reviews Physician schedules for chart preparation, ensuring operative reports, dictations, and studies are present.
Completes pre-certifications for MRI's and other Physician orders.
Sends Visco Injection authorization requests to the supplement pre-certification representative.
Scans information into patient record (including all Physician orders, prescriptions, etc.) on the date of service.
Covers other areas in the office when not assigned to a Physician.
Covers Provider jellybeans and voicemail as needed/requested.
Attends required meetings and participates on committees as requested.
Maintains knowledge of fax logs.
Exemplifies the desired culture and philosophies of the organization.
Responsible for the development, and quarterly update, of physician protocols for office hours, medication draws, patient education, voice mail/jelly beans and clinical protocols.
Reads and responds to email communications within appropriate time frame.
Identifies weekly schedule, including schedule changes, published by manager.
Handles specimens (including urine, blood and drainage from incisions, aspirated fluids, etc.) and labels them accordingly.
Follows provider's order instructions to ensure specimens are sent to the appropriate lab for analysis.