Non-Medical Case Manager

French Consulting•Quantico, VA

20h

About The Position

French Consulting is seeking a Non-Medical Case Manager to provide critical case management support for Department of Defense Wounded Warrior Programs serving U.S. military installations. You'll help coordinate resources, navigate federal benefits, and ensure service members receive the comprehensive support they deserve—and your work will contribute to real-world impact for those who've sacrificed for our nation. This position is an excellent fit for a military spouse, veteran, or someone with first-hand experience supporting military life, offering both professional fulfillment and the opportunity to serve those who serve.

Requirements

Bachelor's Degree in Social Work, Counseling, or related field combined with 3 years’ experience working with the federal government or nonmedical case management; OR high school diploma with at least five (5) years’ experience associated with non-medical case management or related field identifying needs and pairing with resources and providing guidance to service members.
Strong interpersonal communication skills
Deep understanding of Marine Corps culture, values, and organizational structure as well as the cultural bond and ethos needed when dealing with Marines
Proficiency in MCWIITS documentation and case tracking systems
Ability to work independently and as part of a multidisciplinary team

Responsibilities

Provide non-medical case management services to wounded, ill, and injured service members and their families.
Assess client needs, develop individualized care plans, and coordinate resources across military and community support systems.
Navigate complex federal benefits programs and provide guidance on eligibility, applications, and appeals processes.
Maintain accurate and timely documentation in MCWIITS (Marine Corps Wounded Ill and Injured Tracking System).
Deliver supporting services that respect and integrate Marine Corps culture and values.
Advocate for service members to ensure they receive appropriate benefits, services, and support.
Build trusting relationships with clients through active listening, empathy, and consistent follow-through.
Facilitate connections between service members, their families, and available resources.
Work closely with medical providers, command staff, and family support services to ensure coordinated care.
Participate in multidisciplinary team meetings and case conferences.
Track program outcomes and maintain compliance with Department of Defense requirements.
Contribute to continuous improvement of Wounded Warrior Program services.