Non-Emergency Medical Transportation Driver

LCP TRANSPORTATION LLC • Muncie, IN

8d • Onsite

About The Position

As a TCS NEMT Driver, you are a trusted representative of care, ensuring members reach their medical appointments safely, on time, and with dignity. This role is ideal for individuals who are empathetic, reliable, and committed to delivering exceptional service with every ride. TCS holds the highest standard: no missed trips, no late trips. Your mission is to drive efficiently, assist compassionately, and represent the values of trust, accountability, and respect at every stop.

Requirements

• High school diploma or GED
• Valid Indiana driver’s license with a clean driving record
• Ability to pass a background check and drug screen
• Comfortable using mobile devices and navigation apps
• Strong communication skills and a calm demeanor under pressure
• Physically able to assist members and perform tasks such as lifting, vehicle entry/exit support, and occasional snow removal

Responsibilities

• Provide safe, courteous, and timely transportation for members to and from medical appointments
• Deliver empathetic service—treat every member with respect, kindness, and professionalism
• Assist members with mobility needs, including wheelchair boarding and safe entry/exit from the vehicle
• Plan routes and manage your schedule using mobile technology to ensure on-time performance
• Communicate proactively with dispatch and management about delays or issues
• Maintain accurate daily logs and complete all required documentation
• Perform vehicle checks and report maintenance concerns promptly
• Uphold company expectations: zero missed trips, zero late pickups
• Maintain a minimum of 2 trips/hour for ambulatory urban routes
• Achieve 90%+ safety scores; maintain a clean driving record with no at-fault incidents
• Provide service that reflects the compassion and quality of care TCS is known for

Benefits

• Paid holidays after 90 days
• Employer-covered health insurance after 90 days
• 72 hours of PTO annually (available after 90 days)
• Optional cafeteria-style benefits: vision, dental, short/long-term disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED