Non- Certified Pharmacy Technician

Hy-Vee•Council Bluffs, IA

13d•Onsite

About The Position

At Hy-Vee, our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. This role provides prompt, efficient, and friendly customer service, assisting pharmacists in the preparation and distribution of prescription medications. The Pharmacy Technician - Non Certified position is classified as Non-Exempt.

Requirements

Must be 18+ years of age.
High school diploma or equivalent.
Working towards a licensed technician certification through a certified national program.
If applicable, vaccination certification as required by law.
Must be able to physically exert up to 50 pounds of force occasionally, 10 pounds of force frequently, and a negligible amount of force constantly to move objects.
Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision (ability to identify and distinguish colors), and field of vision.
Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Must be able to handle multiple tasks (filling scripts, answering telephone, waiting on customers, etc.) every day.
Maintains the confidentiality of the customer’s private medical information according to the HIPPA act.
Has daily contact with customers, general public, and suppliers/vendors.
Has occasional contact with community or trade/professional organizations and federal/state governmental or regulatory agencies.
Understands that exposure to hazardous drugs may cause acute and chronic effects.
Acknowledges that failure to follow pharmacy policies and procedures may put them at greater risk of exposure to hazardous drugs.

Nice To Haves

Previous experience as a pharmacy clerk is preferred.

Responsibilities

Provides prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions.
Assists customers by escorting them to products, securing products out of reach, loading/unloading heavy items, and noting customer suggestions.
Answers the telephone promptly and provides friendly, helpful service.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Handles inquiries that do not require a pharmacist’s expertise and judgment.
Accepts new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist.
Takes orders from or calls doctor’s offices for refill prescriptions.
Gathers patient information required to prepare prescriptions.
Enters prescription and patient information into the computer.
Assists in maintaining correct patient information.
Assists pharmacists in preparing prescription drug products for dispensing.
Prepares and affixes labels to prescription containers.
Prepares prescriptions to be mailed.
Prepares and submits insurance claims.
Files prescriptions after they have been dispensed.
Reports any medication errors to appropriate personnel.
Orders, checks-in, and stocks pharmacy supplies.
Logs invoices as necessary.
Performs cash transactions.
Maintains cleanliness of pharmacy and dispensing area.
Assists with third party insurance billing and troubleshooting.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to all statutes and regulations pertaining to a pharmacy technician.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled and on time.
Administer Vaccines as allowed by law
Assists in other areas of the store as needed.
Performs other job related duties and special projects as required.