The NOI Investigations Specialist conducts comprehensive investigations into quality events that may affect the manufacturing, release, distribution, or shelf life of commercial products. The role gathers and evaluates data, interviews relevant personnel, identifies root causes, assesses product impact and risk, and develops corrective and preventive actions (CAPAs) to prevent recurrence. The specialist applies sound judgment to product disposition decisions that may affect regulatory commitments, business performance, customer satisfaction, and product availability. The position documents and communicates investigative findings using scientific rationale and factual evidence, producing reports that can withstand scrutiny from regulatory agencies, customers, and auditors. It reviews manufacturing, testing, storage, handling, and distribution activities for compliance with established requirements and quality standards, and contributes to continuous improvement and the delivery of safe, effective, high-quality products.
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Job Type
Full-time
Career Level
Mid Level