Joint Fires Network, NOC Engineer III - LCAT 63

TEKsystems•Pearl Harbor, HI

7d•$45 - $48•Onsite

About The Position

We are seeking experienced NOC Engineers to support a mission-critical Department of Defense network operations environment. This position is responsible for monitoring, operating, troubleshooting, and restoring complex transport optical and IP network services while ensuring maximum network availability and reliability. The ideal candidate will have experience in network operations centers (NOCs), telecom environments, transport optical networks, or enterprise IP networking and possess a current Top Secret clearance. This role offers the opportunity to support advanced command-and-control networking capabilities that enable real-time communications and interoperability across multiple operational environments. Candidates must be comfortable working in a 24x7x365 operations environment and supporting rotating shifts.

Requirements

Minimum 8 years of overall IT or telecommunications experience with at least 3 years supporting transport optical networking or IP networking environments.
Active DoD Top Secret clearance with eligibility for SCI access.
Current CompTIA Security+ CE certification.
Experience supporting Telecom NOC or Network Operations Center environments.
Hands-on experience with Cisco networking technologies
Hands-on experience with Juniper networking technologies
Hands-on experience with MPLS networks
Hands-on experience with SDH/SONET environments
Hands-on experience with Optical Transport Networks (OTN)
Hands-on experience with MSPP platforms
Hands-on experience with IP routing and switching
Hands-on experience with Circuit provisioning and circuit restoration activities
Hands-on experience with Network management and monitoring tools
Hands-on experience with Incident and change management processes
Experience with network troubleshooting, fault management, and service restoration.
Ability to work any of the following schedules: Tuesday – Saturday (7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, 11:00 PM – 7:00 AM) or Sunday – Thursday (7:00 AM – 3:00 PM, 3:00 PM – 11:00 PM, 11:00 PM – 7:00 AM).

Nice To Haves

CCNA certification.
Juniper certifications.
Experience with SolarWinds.
Experience using JIRA.
Experience with ISP outside plant (OSP) or inside plant (ISP) operations.
Experience supporting cyber transport, network transport, or technical control facilities.
Understanding of telecommunications carrier operations and vendor coordination.
Experience with alarm surveillance, performance management, LAN maintenance, and change management.
Proficiency with Microsoft Office applications including Outlook, Excel, Word, PowerPoint, Access, and Teams.

Responsibilities

Execute network operations activities including configuration, monitoring, and analysis of customer circuits across optical and electro-optical multiplexers, routers, and switches.
Perform real-time circuit redesigns and alternate routing actions to restore customer connectivity during planned and unplanned outages.
Monitor network alarms through platform-specific network management tools and proactively identify network issues.
Support incident response activities and service restoration efforts to minimize operational impacts.
Work directly with internal and external customers, engineering teams, vendors, and government stakeholders to ensure high network availability.
Perform change management activities including hardware replacements, software configurations, upgrades, and ASI management.
Utilize incident management systems to document outages, degradation events, troubleshooting actions, escalations, and resolutions throughout the incident lifecycle.
Analyze and resolve network incidents involving routing, switching, transport systems, and telecommunications infrastructure.
Support fault isolation, escalation management, and coordination across multiple engineering tiers.
Maintain operational documentation and provide detailed updates through ticketing and reporting systems.