Nimble Application Administrator

American Association of Neurosurgeons Inc • Colorado Springs, CO

7d • $80,000 - $90,000 • Hybrid

About The Position

The American Association of Neurological Surgeons (AANS) is seeking a dynamic and strategic Nimble Application Administrator to oversee the configuration, optimization, and daily management of the Nimble Association Management System (AMS), built on the Salesforce platform. This role supports membership operations, engagement activities, and core association business functions by ensuring the AMS environment is stable, accurate, user-friendly, and aligned with organizational needs. The ideal candidate will have hands-on experience with AMS platforms, a strong understanding of the full association lifecycle (membership, events, certifications, committees, eCommerce, and donations), and solid Salesforce administrative skills tailored to the Nimble environment.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Computer Science, or a related field is preferred. Equivalent combination of education and relevant work experience may also be considered.
• 2–4+ years of experience administering Salesforce systems; Salesforce Administrator certification strongly preferred.
• 1–3+ years of hands-on experience with Nimble AMS or another Association Management System (Nimble experience strongly preferred).
• Solid understanding of association business processes (membership cycles, dues, events, fundraising, committees, certifications).
• Experience working with Salesforce tools such as Flows, Process Builder, Reports & Dashboards, Data Loader and Experience Cloud.
• Strong analytical, problem-solving and system troubleshooting skills.
• Excellent communication skills and ability to work collaboratively with business stakeholders.
• Travel up to 25% is required, including attendance at the AANS Annual Scientific Meeting, Spine Summit, board meetings, regional events and conferences.
• Availability to work some evenings and weekends during peak periods and major events is required.

Nice To Haves

• Prior experience in an association, nonprofit, or membership-driven organization.
• API integration with WordPress is highly desired.
• Familiarity with Community Hub configuration and customization.
• Experience with integrated platforms: marketing automation (Marketing Cloud, Pardot, HubSpot), financial systems (Intacct, Great Plains), or LMS systems.
• Basic understanding of Salesforce (Nimble) security, profiles, permission sets and sharing rules.
• Experience with Agile or iterative project environments.

Responsibilities

• Administer and configure the Nimble AMS platform, including Membership, Events, Subscriptions, Education Department, Products, eCommerce, Community Hub and other core modules.
• Manage user profiles, permissions, roles, and page layouts to ensure proper access and functionality.
• Maintain system configurations, including fields, objects, record types, workflows, flows, automation rules and page templates.
• Perform standard Salesforce administrative tasks (reports, dashboards, validation rules, flows, data imports, troubleshooting).
• Keep the system current with Salesforce and Nimble AMS seasonal releases, assess impacts and coordinate updates.
• Ensure data integrity, maintain governance rules, and support cleanup, deduplication and quality assurance efforts.
• Partner with membership, finance, events, marketing, and program teams to understand requirements and translate them into technical configurations.
• Optimize and document key processes such as membership renewal cycles, event registration, financial transactions and customer service workflows.
• Support staff training, create user documentation, and serve as the primary point of contact for AMS-related questions.
• Develop and maintain reports and dashboards for operational teams and leadership.
• Assist with data loads, migrations, and audits to support business initiatives.
• Monitor data quality and ensure compliance with organizational standards and privacy practices.
• Provide Tier 2 support for system issues, escalating to developers or vendors when needed.
• Troubleshoot and resolve issues within Nimble AMS, Community Hub and related integrations.
• Communicate system changes, updates, and best practices to internal users.
• Collaborate with Nimble AMS support and Salesforce partners for escalated issues or enhancement requests.
• Assist with integrations between Nimble AMS/Salesforce and third-party tools such as marketing automation platforms, payment processors, financial systems and learning management systems.

Benefits

• Employer-paid medical, dental, and vision plan options
• 4 weeks of PTO to start, 12 federal holidays, 2 floating holidays, and your birthday off
• 403(b) retirement savings plan
• 10% employer-funded contribution to a money purchase retirement plan after one year of eligibility
• Employee Assistance Program (EAP)
• Financial education and wellness resources
• We also support a hybrid work environment with a minimum of two in-office days per week.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees