Nike - Heat Press Sales Athlete (Heat Press Sales Associate) - Metrotown

Retailors NA Limited Partnership • Burnaby, BC

2d • Onsite

About The Position

Retailors is a leading and rapidly expanding retailer specializing in the sports and athleisure segment, operating Nike retail locations globally. As a Nike Store Athlete (Store Associate), your mission is to deliver a premium consumer experience by demonstrating expertise in understanding individual customer needs and providing complete solutions through Nike products and services. You will help consumers connect, train, and compete, empowering them to achieve their goals.

Requirements

• Must have or be pursuing a High School diploma or GED
• Able to perform basic math functions, including addition, subtraction, multiplication and division.
• Able to effectively communicate in verbal and written English.
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time.
• Able to accomplish multiple tasks in a fast-paced environment.
• Able to work effectively with others in a team-oriented environment and provide excellent customer service.
• Flexible availability, including evenings and weekends as needed
• Minimum weekly availability requirements: Minimum 20 hours weekly inclusive of the following: Must be available during peak hours. Weekend availability. 1 closing weekend shift. Must be available for 1 closing shift during the week (Monday-Thursday). Must be available for majority of “Black out” periods which include, but not limited to: March Break, Canada Day weekend, Back to School (Starting from the 2 weeks leading up to, and 1 week after Labour Day), Black Friday (Starting from the Saturday before Black Friday until the Monday after), Winter Holiday season (December 15 – January 2).

Nice To Haves

• One or more years of customer service and/or retail experience preferred.
• Previous heat press experience preferred
• Experience in apparel decoration, customization, or production is an asset
• Strong attention to detail and commitment to quality
• Ability to work efficiently in a high-volume, fast-paced environment
• Strong organizational and time management skills
• Positive attitude and team-oriented mindset

Responsibilities

• Reports to Store Manager ensuring work duties are accurately performed
• Monitors the flow of all shipments and ensures prompt follow up with discrepancies
• Ensure all stock areas are neat, clean and orderly per company standard
• Perform box counts and validate against bills of lading, ensuring discrepancies, shortages or damages are reported immediately
• Assist selling floor with product placement and stock replenishment
• Ensure cash wraps are fully stocked with operational supplies
• Operate and maintain heat press equipment for Nike By You apparel customization
• Prepare garments and customization materials for production
• Ensure quality control standards are met on all finished products
• Support daily production workflow and order fulfillment
• Maintain a clean, organized, and safe workspace
• Assist store and production teams during high-volume periods
• Communicate effectively with team members regarding priorities and timelines
• Deliver a premium customer experience through attention to detail and product quality

Benefits

• Amazing discount on Nike gear
• Opportunity to learn and grow your career with an outstanding luxury athletic wear brand
• Positive and supportive team environment

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED