Nights Operations Supervisor

ShipMonk • Louisville, KY

4d • Onsite

About The Position

The Operations Supervisor will lead, manage and develop a team of 25 to 30 ShipMonk Associates. They will communicate policies to Associates and act as the primary information source for the team, maintaining compliance, consistency, and taking corrective action when needed. This role involves using software to keep records, edit, and manage inventory flow. The Operations Supervisor will focus on the productivity, process, and quality of warehouse operations through warehouse KPIs, reporting to upper management on stock levels, issues, employee performance, etc. The role requires constant work to improve processes and optimize employee workflow to maximize productivity. The Operations Supervisor will ensure that facility equipment is properly maintained and safe, and will communicate with the warehouse manager to make critical decisions. Additionally, the role includes training new warehouse associates and overseeing warehouse sanitation in the assigned department, with provided training on sanitation and responsibility to identify and correct sanitation failures.

Requirements

• Minimum 2 years of experience in a supervisory role
• Working knowledge of inventory management software
• Excellent organization, planning skills, and strong attention to detail
• Outstanding communication and interpersonal abilities
• Proven track record of taking ownership, driving results, and managing change
• Ability to dive deep into data and provide thought-provoking, workable business solutions
• Available to work on weekends, holidays, and overtime as needed
• Ability to work in a fast-paced environment
• Must be able to stand for most of the day
• Ability to lift up to 50lbs.

Nice To Haves

• Associates or Bachelor's degree in Operations, Supply Chain, Management, Engineering or related field and/or Honorable Discharge from The United States Military as an NCO or higher rank preferred

Responsibilities

• Lead, manage and develop a team of 25 to 30 ShipMonk Associates
• Communicate policies to Associates and act as the primary information source for the team, maintain compliance, consistency, and taking corrective action when needed
• Use software to keep records, edit, and manage the inventory flow
• Focus on the productivity, process, and quality of warehouse operations through warehouse KPIs
• Report to upper management on stock levels, issues, employee performance, etc.
• Constantly work to improve processes
• Optimize employee workflow (e.g. submit requests for the appropriate supplies) in order to maximize productivity
• Ensure that facility equipment is properly maintained and safe
• Communicate with the warehouse manager to make critical decisions
• Train new warehouse associates
• Oversee warehouse sanitation in your assigned department

Benefits

• We invest over $10 million annually in research and development to ensure our technology and services continually evolve, helping merchants plant roots with a partner who is here to stay.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree