Night Stocker

Hy-Vee•Altoona, IA

1d•Onsite

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Night Stocker unloads product, opens containers, stocks shelves, and rotates product where necessary. Core competencies for this role include Partnerships, Growth mindset, Results oriented, Customer focused, and Professionalism.

Requirements

Must have the ability to solve practical problems; variety of variables with limited standardization; interpret instructions.
Must be able to solve arithmetic calculations involving fractions, decimals, and percentages.
Must have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
High school or equivalent experience.
Six months or less of similar or related work experience.

Responsibilities

Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
Makes an effort to learn customer’s names and to address them by name whenever possible.
Assists customers by: Escorting them to the products they are looking for, Securing products that are out of reach, Loading or unloading heavy items, Making note of passing along customer suggestions or requests, Performing other tasks in every way possible to enhance the shopping experience.
Answers the telephone promptly when called upon and provides friendly helpful service to customers who call.
Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
Unloads trucks, opens containers, stocks shelves, runs overstock on risers and rotates product.
Monitors for miss-picked items, reviews product outs, wrong deliveries, etc.
Organizes stock for greatest efficiency, cleans and restocks damaged items.
Tags the shelves with overstock in the back room and understock drawers.
Reports all new or different items for the scanning coordinator for input into the system.
Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
Adheres to company policies and individual store guidelines.
Reports to work when scheduled, on time, and works the scheduled number of hours.
Assists in other areas of store as needed.
Performs other job related duties and special projects as required.