Night Shift Front Desk Agent - The Adara Hotel, Whistler
Gibbons Whistler•Whistler, BC
•CA$23 - CA$24•Onsite
About The Position
The Adara Hotel is seeking a dedicated and service-focused Night Shift Front Desk Agent to join their boutique team in the heart of Whistler Village. As the friendly face of the hotel during overnight hours, this role plays a key part in ensuring guests have a safe, comfortable, and seamless experience. The ideal candidate is a night owl with a passion for hospitality and a calm, capable presence.
Requirements
- 4 Days Availability!
- Fluent in English with excellent verbal and written communication skills
- Minimum 1 year of experience in front desk, hospitality, or customer service
- Ability to work independently and stay organized during quiet overnight periods
- Strong multitasking and problem-solving abilities
- Professional, calm, and confident under pressure
- Comfortable working night shifts and managing late-night requests
- Experience with a Property Management System (knowledge of MEWS is an asset)
Nice To Haves
- Knowledge of MEWS Property Management System
Responsibilities
- Manage front desk operations during overnight hours, ensuring smooth guest arrivals and departures
- Provide warm, professional service and anticipate guest needs to create memorable stays
- Handle check-ins, check-outs, phone calls, and reservations accurately and efficiently
- Prepare room keys, reports, and arrival details for the morning shift to ensure seamless transitions
- Maintain a clean, organized, and inviting front desk and lobby area
- Respond promptly to guest inquiries, requests, and any overnight concerns
- Uphold safety and security standards for the comfort and well-being of all guests and staff
Benefits
- $22.50 - $23.50 hourly wage based on experience
- 50% off food & beverage at all Gibbons venues
- Adventure perks: 20% off The Adventure Group for you and your friends & family
- Accommodation discounts: 20% off at The Adara Hotel and Gibbons Life Condos
- Wellness perks: 20% off at The Spa at Whistler and a benefit stipend (for qualifying roles)
- Exclusive partner discounts at local Whistler businesses
- Flexible schedules and a supportive team culture
- Access to community events and staff appreciation nights
- Growth opportunities in Whistler’s most dynamic hospitality group – we’re passionate about promoting from within and supporting your career journey
- Immersive work environment steps from the mountains
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
