Night Route Merchandiser

Continental Services•Sterling Heights, MI
•$18 - $21

About The Position

As a Route Merchandiser, you will service and merchandise vending machines and markets, deliver OCS orders, and help maintain equipment cleanliness. You will provide customer service, use a company vehicle and company-owned tablet or phone, maintain accurate inventory records, rotate products and check expiration dates, and accurately account for proceeds collected on your routes. The shift runs Sunday through Thursday, starting between 4 and 6 PM. The role includes stocking and inventory work, product delivery and handling, equipment and temperature checks, cash collection, routine cleaning, product-quality inspections, and reporting issues. Depending on regional needs, you may also train new Route Merchandisers and take on additional assignments or projects.

Requirements

  • High school diploma or GED.
  • Valid chauffeur's license with a clean driving record; must meet all DOT requirements and pass a comprehensive background and driving history check.
  • Strong communication and customer service skills, including the ability to read, speak, and understand English.
  • Proficiency with computers, iPads, GPS technology, and basic inventory systems.
  • Ability to operate pallet jacks if applicable to the region.
  • Results-oriented and adaptable, with the ability to balance business needs with customer requests, follow through consistently, and quickly apply new information.
  • Detail-oriented and professional; comfortable with structured environments and routine tasks; able to follow written and verbal instructions.
  • Strong visual merchandising abilities and commitment to maintaining a clean, organized, and welcoming product presentation.
  • Ability to climb in and out of a vehicle; load and unload products; bend, stoop, pull, push, and twist; and walk and stand for long periods.
  • Ability to regularly lift up to 50 pounds.

Nice To Haves

  • Prior experience in delivery, route driving, merchandising, or customer service.
  • Ability to operate box trucks.

Responsibilities

  • Maintain accurate inventory levels across beverages, pre-packaged foods, fresh items, and snacks.
  • Count, record, and order inventory according to established protocols, including completing full inventory counts as required.
  • Restock shelves, coolers, coffee stations, and other displays; rotate products and follow inventory-tracking procedures.
  • Remove, document, and properly handle out-of-date or rejected merchandise.
  • Load and unload products safely, using proper lifting techniques and equipment.
  • Deliver merchandise using a company vehicle and ensure perishable items are handled and refrigerated appropriately during transit and stocking.
  • Optimize route efficiency to reduce drive time and improve productivity.
  • Check cooler and refrigeration-unit temperatures and report deviations.
  • Collect money from kiosks and vending machines, follow cash-handling and loss-prevention protocols, and accurately record transactions.
  • Monitor and report unusual or concerning activity related to safety, security, or potential misconduct.
  • Clean coffee machines, microwaves, coolers, shelves, racks, counters, floors, windows, and surrounding areas.
  • Inspect product quality and appearance, report stale or defective items, and conduct a final walk-through to ensure standards are met.
  • Initiate service requests when equipment issues require technical support.
  • Train new Route Merchandisers when needed based on regional needs.
  • Perform additional assignments and projects as needed.

Benefits

  • Medical, dental, and vision coverage for eligible team members.
  • Voluntary life and AD&D insurance.
  • Short-term and long-term disability coverage.
  • Critical illness coverage.
  • Parental leave.
  • 401(k) with company match.
  • Paid time off.
  • Wellness programs.
  • Referral bonus.
  • Additional perks.
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