Night Porter- Big Sur

Guest Services•Big Sur, CA

5d•$19•Onsite

About The Position

Provide overnight security and maintain cleanliness of all lobby and kitchen areas overnight including floors, prep areas, hoods, ovens, ranges, garbage cans, and walk-in coolers. Deep clean all areas to be ready for the next day’s service. Provide friendly and efficient service to guests, including checking them in and out of rooms as needed.

Requirements

Ability to stand for the entire work day.
Works in wet and slippery conditions.
Frequently works in a hot and damp environment.
Frequently immerses hands in water.
Climbing steps regularly.
Withstanding temperature extremes in freezer, refrigerator walk-in and grill areas.
Ability to work in indoor and outdoor environments.
Reading and writing work-related documents in English.
Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
Constantly communication with other employees and management when a problem has occurred.
Able to work alone and with little or no direct supervision, using a checklist
Physical presence at the job site is essential to perform job duties.
Cleaning Supplies (including detergents, chemicals, mops, brooms, scourers, hand towels, etc.).
Required Personal Protective Equipment used: gloves and goggles

Responsibilities

Work overnight shift, approximately 9:00pm to 5:00am
Greet hotel guests and park visitors in a friendly manner, provide information and services including baggage service
Resolve guest concerns and complaints within scope of authority; refer to management as appropriate
Communicate effectively with front desk staff
Check guests into hotel when front desk is not staff during overnight hours
Replenish fireplace wood supply from storage; lay and maintain fire
Maintain cleanliness of public areas of hotel including dusting, emptying garbage, picking up litter, cleaning public restrooms, sweeping and mopping
Vacuum and/or sweep all floor surfaces on hotel ground floor; periodically deep clean
Clean and sanitize all ground floor rest rooms; replenish rest room supplies
Clean windows as needed/requested
Clean kitchen area thoroughly, including sweeping, mopping, and scrubbing; empty grease from fryers
Deep clean floors, floor mats, garbage cans, ranges, and insides of hoods and ranges
Record temperatures of all refrigeration equipment and report problems as needed to kitchen management
Lock all food storage doors; ensure proper storage of all food and food-related items
Provide security in the hotel for guests and employees
Performs such other related duties as directed or required