Night Manager

E.W. James and Sons•Union City, TN

About The Position

As a Night Manager, you will help ensure exceptional customer service and optimize store operations under the guidance of the Assistant and Store Manager. You will oversee store performance to support sales, profitability, and efficiency across operational areas such as inventory management, expense control, and team leadership. Responsibilities may vary depending on assignment. The role primarily involves nightly store-closing duties, though opening duties may also be assigned. The Night Manager supervises front-end and grocery associates and may oversee subordinates in other departments. The position is in a fast-paced retail environment and involves physical activity, including continuous standing or walking and handling merchandise weighing up to 50 pounds.

Requirements

Must be at least 18 years old.
Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
Ability to move, lift, and carry merchandise and supplies weighing up to 50 pounds without assistance.
Ability to frequently reach overhead and below the knees and to push, pull, squat, kneel, bend, stoop, crouch, and twist, with or without bearing weight.
Ability to occasionally climb and/or crawl.
Ability to stand or walk continuously throughout the shift.

Nice To Haves

Previous experience in a retail or grocery environment is preferred but not required.

Responsibilities

Ensure customers receive outstanding service by maintaining a customer-friendly environment, greeting and acknowledging customers, upholding service standards, and maintaining product knowledge.
Establish daily work assignments and priorities for store associates.
Ensure customer and employee injuries are properly reported and investigated.
Address performance issues consistently with corrective action.
Assist with stocking products and facing the store.
Perform duties associated primarily with nightly store closing and, as needed, store opening.
Manage front-end operations, including monitoring customer flow, opening registers as needed, and managing breaks and lunches.
Perform basic housekeeping, including sweeping, mopping, and sanitizing.
Operate manual and electric pallet jacks; operators of electric pallet jacks must be at least 18 years old.
Receive and unload truck deliveries.
Manage health and safety, security, and emergency systems, capabilities, and staff and customer awareness in accordance with company policy and relevant laws.
Maintain the upkeep and condition of equipment and fixtures on the premises.
Maintain knowledge of total store operations.
Assist with carryout and cashier duties when needed.
Perform other responsibilities assigned by a manager.