Night House Attendant

Westmont Hospitality GroupWhistler, BC
CA$22 - CA$27Onsite

About The Position

Responsible for maintaining cleanliness and overall appearance of all back of house areas and certain designated public areas during the overnight. Ensure tasks are completed in a timely and organized manner, ensuring a safe and secure environment. Responsible for performing laundry duties as well as assisting with certain periodical cleaning tasks. Respond to guest requests in a timely manner.

Requirements

  • Must be able to speak, read, write and understand English
  • Passion for customer service and attention to detail
  • Offer professional, friendly and engaging service to all guests and respond to requests in a timely manner
  • Capable of creative problem solving
  • Able to meet the physical demands of the position i.e. extensive walking, frequent bending, stooping and stretching.
  • Should be able to occasionally lift and carry items weighing as much as 50 lbs and pull/push up to 600 lbs
  • Good communication skills, approachable, friendly demeanor and a positive attitude at all times
  • Ability to work well in a team, or individually

Nice To Haves

  • Prior housekeeping experience an asset
  • Knowledge of WHMIS an asset

Responsibilities

  • Responsible for maintaining a consistent high level of cleanliness in all back of the house areas including service elevators, laundry room and assigned public areas - by following set cleaning procedures.
  • Responsible for sorting, washing, drying and folding guestroom linens while religiously following the specified cleaning process.
  • Assist with periodical cleaning tasks such as stripping and refinishing of floor tiles, wall washing and carpet extraction by following correct procedures and standards.
  • Take ownership of the timely completion and documentation of all special assignments.
  • Communicate concerns at all times.
  • The immediate reporting of unsafe conditions and needed repairs, as per guidelines.
  • Work in such a careful manner that damage to the building and its contents is prevented at all times.
  • Complete all tasks in such a way that this will never cause major disruption and inconvenience to our guests and staff.
  • Maintain cleaning equipment to the required standard of appearance and repair and ensure nothing is left unattended in guest corridors or other public areas.
  • Respond to guest requests and deliver required supplies in a professional manner, within set timeframe.
  • Work in accordance with Health and Safety mandates and Departmental Loss Prevention rules.
  • Show continuous support for all environmental- and energy conservation initiatives.
  • Handle chemicals as per WHMIS regulations.
  • Ensure the security of all guest property, including lost & found items, storage rooms and equipment, by following guidelines provided.
  • Maintain a professional image at all times through conduct, appearance and dress by following company policies & procedures as outlined in the Team Member handbook.
  • Contribute to the successful organization and morale of the Housekeeping Department.
  • Other duties or tasks as assigned

Benefits

  • Life & Leisure Program – Incentive paid out every day that you work!
  • Extended Health Benefit Plan
  • Retirement Savings Programs
  • Complimentary Meals
  • Free On-Site Staff Parking
  • 50% Discount at Cinnamon Bear Restaurant
  • Participate in Hilton’s Team Member Travel Program
  • Educational Assistance Program - Take courses that will assist with your career development
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