Night House Attendant

Westmont Hospitality Group • Whistler, BC

2d • CA$22 - CA$27 • Onsite

About The Position

Responsible for maintaining cleanliness and overall appearance of all back of house areas and certain designated public areas during the overnight. Ensure tasks are completed in a timely and organized manner, ensuring a safe and secure environment. Responsible for performing laundry duties as well as assisting with certain periodical cleaning tasks. Respond to guest requests in a timely manner.

Requirements

• Must be able to speak, read, write and understand English
• Passion for customer service and attention to detail
• Offer professional, friendly and engaging service to all guests and respond to requests in a timely manner
• Capable of creative problem solving
• Able to meet the physical demands of the position i.e. extensive walking, frequent bending, stooping and stretching.
• Should be able to occasionally lift and carry items weighing as much as 50 lbs and pull/push up to 600 lbs
• Good communication skills, approachable, friendly demeanor and a positive attitude at all times
• Ability to work well in a team, or individually

Nice To Haves

• Prior housekeeping experience an asset
• Knowledge of WHMIS an asset

Responsibilities

• Responsible for maintaining a consistent high level of cleanliness in all back of the house areas including service elevators, laundry room and assigned public areas - by following set cleaning procedures.
• Responsible for sorting, washing, drying and folding guestroom linens while religiously following the specified cleaning process.
• Assist with periodical cleaning tasks such as stripping and refinishing of floor tiles, wall washing and carpet extraction by following correct procedures and standards.
• Take ownership of the timely completion and documentation of all special assignments.
• Communicate concerns at all times.
• The immediate reporting of unsafe conditions and needed repairs, as per guidelines.
• Work in such a careful manner that damage to the building and its contents is prevented at all times.
• Complete all tasks in such a way that this will never cause major disruption and inconvenience to our guests and staff.
• Maintain cleaning equipment to the required standard of appearance and repair and ensure nothing is left unattended in guest corridors or other public areas.
• Respond to guest requests and deliver required supplies in a professional manner, within set timeframe.
• Work in accordance with Health and Safety mandates and Departmental Loss Prevention rules.
• Show continuous support for all environmental- and energy conservation initiatives.
• Handle chemicals as per WHMIS regulations.
• Ensure the security of all guest property, including lost & found items, storage rooms and equipment, by following guidelines provided.
• Maintain a professional image at all times through conduct, appearance and dress by following company policies & procedures as outlined in the Team Member handbook.
• Contribute to the successful organization and morale of the Housekeeping Department.
• Other duties or tasks as assigned

Benefits

• Life & Leisure Program – Incentive paid out every day that you work!
• Extended Health Benefit Plan
• Retirement Savings Programs
• Complimentary Meals
• Free On-Site Staff Parking
• 50% Discount at Cinnamon Bear Restaurant
• Participate in Hilton’s Team Member Travel Program
• Educational Assistance Program - Take courses that will assist with your career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed