Night Field Supervisor

New Jersey Resources • Wall, NJ

10d • Onsite

About The Position

New Jersey Natural Gas (NJNG), a subsidiary of New Jersey Resources is seeking a Night Field Supervisor to provide off-hours field supervision and support to Energy Delivery work groups to ensure timely and efficient response to customer and operational demands. Oversee leak response activities, maintain adherence to customer appointment commitments, and support overall customer satisfaction goals. Respond to emergencies, address operational questions from internal teams and subcontractors, and maintain effective communication with management as needed.

Requirements

• Associate degree required, along with a minimum of 2 years of relevant engineering experience.
• Minimum of 3 years of experience in public utility operations or a related field, or an equivalent combination of education and experience.
• Strong organizational, written, verbal, and computer skills required.
• Demonstrated commitment to delivering excellent customer service.

Nice To Haves

• Bachelor’s degree in Engineering preferred
• Working knowledge of Maximo work order system preferred
• Familiarity with union work rules and collective bargaining agreements a plus

Responsibilities

• Ensure prompt, effective emergency response to protect life and property.
• Manage and adjust daily workflows based on operational demands, optimizing resources and minimizing overtime and standby.
• Direct the deployment of company personnel and subcontractors to maintain a safe, reliable distribution system.
• Coordinate non-routine work resulting from incidents, including outage reporting and field resource allocation.
• Oversee off-hours operations, including leak response, customer appointments, and facility maintenance and repair.
• Serve as a key point of contact during off-hours, supporting Energy Delivery personnel and activities.
• Communicate effectively with management on operational status and emerging issues.
• Enforce company policies, procedures, and safety standards.
• Partner with Field and Dispatch Supervision to improve efficiency and execution of work.
• Monitor and address productivity performance, implementing improvements as needed.
• Conduct unannounced field evaluations to ensure safe, compliant, and high-quality work practices.
• Coach and develop team members to enhance technical skills, efficiency, and safe work behaviors.
• Provide actionable feedback to leadership, including insights from field evaluations and weekly reporting.

Benefits

• Day one medical coverage, including prescription, vision and dental plans
• 401(k) plan with a generous company match
• Employee Stock Purchase Program
• Wellness perks, including free on and off site fitness centers and other programs
• A confidential Employee Assistance Program
• Professional development and tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree