Night Dispatcher

Biagi Bros TransportationGoodyear, AZ
Onsite

About The Position

The Night Dispatcher is responsible for coordinating and directing the movement of trucks and freight to ensure efficient and timely pickups and deliveries. This role involves managing driver assignments, optimizing routes, maintaining communication with drivers, and keeping accurate records of all dispatch-related information. The position requires strong organizational skills, the ability to work under pressure, and excellent computer proficiency, particularly with Microsoft Office Suite.

Requirements

  • CC degree or equivalent work experience.
  • 3 or more years of experience in warehouse and freight operations assisting with similar duties.
  • Excellent computer skills to keep accurate records of all vehicle movements.
  • Past dispatch/logistics experience preferred.
  • Effective professional written and verbal communication skills.
  • Proficiency on computer, using MS Office (Excel, Work, and Outlook) required.
  • Knowledge of office procedures such as maintaining files, organization and attention to detail.
  • Active driver’s license.
  • Thorough knowledge of Microsoft Word, Outlook and Excel are vital.
  • Must be able to understand formulas in Excel.
  • Ability to work efficiently under pressure and at a fast pace.
  • Good management skills in making driver assignments and developing cooperation among the team of drivers.
  • Good knowledge of geographical area to facilitate efficient routing.
  • Good time management and ability to multi-task.
  • Good organizational skills and attention to detail.
  • Good oral expression and the ability to communicate information and ideas in speaking so others will understand.
  • Good problem sensitivity to be able to tell when something is wrong or is likely to go wrong.
  • Able to solve most problems or know when to escalate larger problems up to management.
  • Good active listening skills, gives full attention to what other people are saying and taking the time to understand the points being made, and asking questions as appropriate.
  • Must be able to multi-task in a high demand environment.
  • Must be able to be to work on time with good attendance.

Nice To Haves

  • Past dispatch/logistics experience preferred.

Responsibilities

  • Coordinate and direct the movement of trucks and freight for efficient and timely pickups and deliveries.
  • Record and allocate all requests for delivery and pickup within established territories among available drivers.
  • Consolidate freight orders into truckloads for specific destinations.
  • Select vehicle routes for efficient movement and prepare pickup and delivery schedules.
  • Record all information for proper billing.
  • Assign drivers and trucks.
  • Call extra drivers when needed to handle unexpected volume.
  • Maintain radio, phone, and computer contact with trucks, receiving and dispatching aid in response to any emergency needs for assistance or repairs.
  • Record and maintain files and records of driver logs, dispatch logs, customer requests, equipment availability, assessorial charges, expenses, inventory, fuel, and other dispatch information.
  • Keep vehicle inventory with accurate records of trailers being used for off-site storage to ensure proper billing.
  • Supervise maintenance and repair schedules for all vehicles.
  • Ensure punctuality and regular attendance.
  • Perform other duties and assignments as requested by management.

Benefits

  • General office equipment is used including the computer, phone, keyboard, mouse, copier, scanner, postage machines, metal file cabinets and desk accessories e.g. letter opener.
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