Night Dispatcher

Shamrock FoodsPhoenix, AZ
Onsite

About The Position

This position is responsible for assigning equipment and associates for conveyance of product. The Night Dispatcher will compile lists of available equipment, assign equipment based on factors such as trip length, product requirements, and driver consistency, and maintain the dispatch sheet for night and day shipping. This role involves directing driver activities via communication methods, conferring with customers to resolve issues with merchandise, and maintaining/updating customer files in road net. The dispatcher will also communicate with necessary departments regarding label runs and invoice releases, and ensure compliance with all safety procedures, company policies, and DOT laws. Other duties may be assigned to meet business needs.

Requirements

  • High school diploma or general education degree (GED); and three months related experience.
  • Must be proficient in Microsoft Office and basic use of a desktop PC
  • Basic knowledge of DOT laws governing hours of service for CDL drivers.
  • Must possess an acceptable MVR for the previous 39 months.
  • Must be available to work with the demands of the department which are subject to overnight shifts, weekends, and holidays

Responsibilities

  • Compiling list of available equipment.
  • Assigning equipment according to factors such as length of trip, product requirements, driver consistency.
  • Maintaining dispatch sheet for night and day shipping.
  • Directing activities of drivers by available communication methods.
  • Conferring with customers to expedite or locate missing, misrouted, delayed or damaged merchandise.
  • Maintaining and updating all customer files in road net.
  • Communicates with all necessary departments with regards to label runs and invoice releases.
  • Assuring compliance with all safety procedures, company policies and DOT laws.
  • Performing other duties as assigned to meet business needs

Benefits

  • Health insurance
  • 401(k) Savings Plan
  • Profit Sharing
  • Paid Time Off
  • Growth opportunities
  • Continued education
  • Wellness programs
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