Night Crew Supervisor

Albertsons Companies • Glendale, AZ

3d • Onsite

About The Position

This role exemplifies strong customer service in every aspect of the job. The Night Crew Supervisor supervises and participates in all night crew activities, communicates with the Grocery Manager or Store Director, monitors and complies with Company policies, and compiles Department orders and inventories. The position involves supervising and training personnel on the night crew, maximizing sales, earnings, and customer satisfaction in the grocery department, and reporting incidents requiring discipline to the Grocery Manager and Store Director. The supervisor is responsible for maintaining product quality, rotating and stocking products, discarding out-of-code and spoiled items, maintaining the backroom, and cleaning shelves. This role also assists in ordering, receiving, storing, stocking, inventory control, and building displays, while operating related equipment and maintaining a safe, secure, and sanitary working environment. Additionally, the supervisor assists in planning merchandise requirements and special sales needs, ensures cost, quality, and inventory levels by verifying orders, auditing product cases, and completing forms accurately. They implement Company merchandising policies, control shrink, prevent damage and sale of unsafe products, and foster a positive customer service atmosphere. The supervisor also implements loss prevention and security policies during after-hours and performs other assigned duties.

Requirements

• Must be friendly and courteous.
• Must take initiative and maintain composure in dealing with customers, co-workers and vendors.
• Ability to concentrate and deal with interruptions and customer complaints.
• Ability to cooperate with others and work as part of a team.
• Ability to work independently without supervision when the store is closed.
• Good oral and written communication skills.
• Must stand and walk for long periods of time.
• Frequently reaches, lifts, stacks and maneuvers objects of varying dimensions and weights up to approximately 80 lbs., within the range of floor level to overhead.
• Pushes or pulls fully loaded hand trucks, six-wheel carts or pallet jacks.
• May climb ladders.
• Utilizes safety cutters and cleaning supplies.
• Mental alertness is required to ensure safe, accurate completion of work activities and to do repetitious work accurately.
• Requires knowledge of basic mathematics, inventory control, storage, merchandising and shipping and receiving procedures.
• Mental dexterity and good eye-hand coordination are required to perform repetitious movements safely.
• Will be required to work nights, may work weekends and holidays.
• Scheduled hours will vary.
• Must be able to work with little supervision.
• Regular attendance is required.
• Requires the ability to cover for various positions throughout the store.
• Knowledge and ability to implement emergency procedures in the event of equipment and computer software malfunctions.
• Must comply with Company policies including grooming standards and dress code.

Responsibilities

• Assists the Grocery Manager in directing the operation of the grocery department, including supervising and training personnel on the night crew.
• Supervises and participates in all night crew activities in order to maximize sales, earnings, and customer satisfaction in the grocery department.
• Reports incidents requiring discipline to the Grocery Manager and Store Director.
• Communicates with the Grocery Manager and Store Director on night crew activities.
• Trains and supervises associates in all night crew activities, policies and procedures.
• Supervises total store on the night crew as directed by the Store Director.
• Maintains the quality condition of all products; rotates, stocks and faces products, discards out of code and spoiled products and maintains backroom.
• Cleans and dusts shelves.
• Assists in ordering, receiving, storing, stocking, inventory control and building displays.
• Operates related equipment such as hand trucks, six-wheel carts, pallet jacks and ladders.
• Maintains a safe, secure and sanitary working environment.
• Assists the Grocery Manager in planning, organizing regular and seasonal merchandise requirements and special sales needs.
• Ensures cost, quality and inventory level through verifying orders against invoices, auditing contents of product cases and completing necessary forms and reports accurately.
• Implements Company and Division operating and merchandising policies and practices.
• Controls shrink.
• Prevents damage and sale of unsafe or out of code products.
• Assists in the reclamation process.
• Encourages and maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service.
• Handles positive vendor relations.
• Implements Company loss prevention and security policies during afterhours.
• Responsible for performing all job duties accurately, safely and with honesty and integrity.
• Performs other duties as assigned and necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed