The Night Crew Supervisor exemplifies strong customer service in every aspect of the job. This role supervises and participates in all night crew activities, communicates with the Grocery Manager or Store Director, monitors and complies with Company policies, and compiles department orders and inventories. The supervisor assists the Grocery Manager in directing the operation of the grocery department, including supervising and training personnel on the night crew. They are responsible for maximizing sales, earnings, and customer satisfaction in the grocery department, reporting incidents requiring discipline to the Grocery Manager and Store Director, and communicating night crew activities. The role involves maintaining product quality through rotation, stocking, facing, discarding out-of-code/spoiled products, and maintaining the backroom and shelves. Responsibilities also include assisting in ordering, receiving, storing, stocking, inventory control, and building displays, as well as operating related equipment. A safe, secure, and sanitary working environment must be maintained. The supervisor assists the Grocery Manager in planning merchandise requirements and special sales needs, ensuring cost, quality, and inventory levels by verifying orders, auditing product cases, and completing reports. They implement Company and Division operating and merchandising policies, control shrink, prevent damage and sale of unsafe/out-of-code products, and assist in the reclamation process. An atmosphere of enthusiastic customer awareness with an emphasis on fast, friendly, courteous customer service is encouraged. Positive vendor relations are maintained, and Company loss prevention and security policies are implemented during after-hours operations. The role requires performing all job duties accurately, safely, and with honesty and integrity, along with other assigned duties.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed