Night Cleaner

Millennium Hotels and Resorts•Los Angeles, CA

10d•Onsite

About The Position

Join the Team at The Biltmore Los Angeles At The Biltmore Los Angeles, hospitality is defined by timeless elegance, rich history, and exceptional service. Every interaction is an opportunity to deliver a memorable guest experience rooted in tradition and excellence. About The Biltmore Los Angeles Located in the heart of downtown Los Angeles, this historic landmark hotel is known for its iconic architecture, grand ballrooms, and legacy of hosting world-class events. The property serves as a premier destination for business travelers, group events, and leisure guests seeking a distinctive experience. As part of Millennium Hotels & Resorts, a global hospitality leader with over 145 hotels across key destinations worldwide, our hotel is backed by a legacy of quality, consistency, and service excellence—driven by a passion for hospitality, an entrepreneurial spirit, innovation, and a progressive, solutions-oriented approach. At Millennium, we are guided by our core values: Passion for Hospitality – Delivering meaningful and memorable guest experiences Entrepreneurial – Taking ownership and acting with agility Innovation & Progressive – Continuously improving how we operate and serve Solutions & Results Oriented – Staying adaptable and focused on results These values shape how we work, how we lead, and how we create exceptional experiences for our guests and our teams. About the Role: Shampoo/Cleaner As our Shampoo/Cleaner, you will play an integral role in delivering an exceptional guest experience while contributing to a collaborative and high-performing team environment. This role is ideal for someone who brings a passion for hospitality, takes ownership, and is committed to continuous improvement and results. Your Impact You will support day-to-day operations, support team performance, and ensure service standards are consistently delivered. You’ll act as a bridge between leadership and frontline teams—driving accountability, engagement, and results.

Requirements

Passion for hospitality and delivering exceptional service
Strong communication and interpersonal skills
Ability to work in a fast-paced, dynamic environment
Solutions-oriented mindset with attention to detail
Flexibility to work varied schedules, including evenings, weekends, and holidays
Ability to operate carpet-cleaning equipment safely.
Attention to detail and pride in maintaining clean surroundings.
Ability to follow instructions and workplace safety procedures.
Ability to work independently and as part of a housekeeping team.

Nice To Haves

Previous housekeeping or carpet-cleaning experience is helpful but may not be required.

Responsibilities

Dust, mop, sweep, scrub, polish, vacuum, buff, wax, strip, dust, and/or spot-clean all floor surfaces, baseboards, and walls.
Clean and maintain a variety of surfaces, including marble, terrazzo, tile, carpet, and other flooring materials, while performing duties that require lifting, bending, stooping, and standing for extended periods.
Dust and clean furniture, columns, pictures, shelves, and other fixtures, including areas that require reaching overhead or using ladders up to 30 feet in height.
Clean and polish brass, glass, windows, and mirrors.
Clean and maintain ashtrays and urns and empty trash receptacles.
Move, push, pull, and/or lift furniture as necessary to properly clean and maintain work areas.
Respond to guest questions and provide assistance, directions, and information as requested.
Report suspicious persons or activities, hazardous conditions, and other safety concerns to the Safety/Security Department.
Perform other duties as assigned, including assisting Shampooers as needed.