Night Auditor - SpringHill Suites - Jacksonville, FL

Remington Hospitality • Jacksonville, FL

18h • Onsite

About The Position

The Night Auditor is responsible for performing all daily audit functions for the front office and each outlet of the hotel. This includes reviewing and correcting room and tax postings, ensuring house charges are accurate, and performing daily back-ups of the front office computer system. The role also involves handling all front desk functions such as check-ins, check-outs, payments, and reservations, while providing prompt, warm, courteous, and professional service to guests. The ideal candidate will have a strong work ethic, self-initiative, and the ability to work varying overnight schedules, including weekends and holidays, as part of a team dedicated to creating great guest experiences.

Requirements

• Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
• High work ethic and self-initiative
• Will be required to work varying overnight schedules to include weekends, and holidays
• Enjoys working as and being part of a team that provides great experiences for our Guests!

Responsibilities

• Perform all daily audit functions for front office and each outlet of the hotel.
• Review room and tax posting on computer or register for accuracy, immediately correcting any errors.
• Ensure all house charges are posted accurately and in a timely fashion.
• Complete back-up of front office computer system and night audit program daily (if applicable).
• Complete the rebuild of the front office system, reservation and other related computer maintenance (if applicable).
• Understand, know and follow management company's accounting and credit policies and procedures.
• Responsible for all front desk functions including check-ins, check-outs, payments, reservations, PBX operation, answering calls within 3 rings, etc.
• Treat guests promptly, warmly, courteously and professionally.
• Provide accurate and clear directions to room locations.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed