Night Auditor - Full Time

Generation Hospitality Group•Bozeman, MT

39d•Onsite

About The Position

The Night Auditor in our front desk department plays a critical role in ensuring smooth hotel operations during the overnight shift. This hourly, full-time position is responsible for balancing the day’s financial transactions, providing attentive guest service after hours, and preparing the property for the next business day. Working largely independently, the Night Auditor serves as the primary point of contact for late-arriving guests, handles inquiries and issues that arise overnight, and ensures that all systems and reports are accurate, complete, and ready for morning management review.

Requirements

Basic understanding of accounting or bookkeeping principles, including reconciliation and balancing
Comfort working independently and making sound decisions during the overnight shift
Proficiency with hotel property management systems (PMS) and basic computer skills(email, spreadsheets, report generation)
Strong attention to detail and accuracy when handling financial transactions and reports
Excellent communication and customer service skills in English, both verbal and written
Ability to remain professional, calm, and solutions-focused when addressing guest issues or emergencies at night
Reliable, consistent availability to work overnight shifts, including weekends and holidays as needed
High school diploma or equivalent

Nice To Haves

Previous experience in a hotel front desk, night audit, or similar customer-facing hospitality role preferred
Additional hospitality or accounting training is a plus

Responsibilities

Perform nightly audit of daily front desk, reservations, and point-of-sale transactions to ensure accuracy and completeness
Reconcile guest folios, room charges, payments, and adjustments; investigate and correct discrepancies as needed
Run and verify end-of-day reports, including revenue, occupancy, and night audit summaries, and distribute to appropriate stakeholders
Check in and check out guests during overnight hours, following all standard procedures and verification steps
Respond to guest requests, questions, and concerns promptly and professionally throughout the night
Monitor property security and safety during overnight shift, including periodic property walks and reporting any suspicious activity or maintenance issues
Prepare, print, and organize daily reports, registration materials, and key packets for upcoming arrivals
Balance and secure cash drawers, process deposits, and follow cash-handling and credit card security procedures
Coordinate with housekeeping and maintenance via logs or systems to communicate room status, special requests, and maintenance needs identified overnight
Ensure lobby and front desk areas remain clean, organized, and welcoming for early morning guests and staff
Follow all hotel policies, procedures, and brand standards related to guest service, confidentiality, and safety
Support other overnight tasks as assigned to help maintain smooth hotel operations across the 103-room property