PT Night Auditor- Hilton Denver City Center

Sage Hospitality • Denver, CO

13d • Onsite

About The Position

The Night Auditor audits, balances, and reports on hotel operations—including food and beverage outlets, rooms, and the front desk—to provide accurate and timely information, ensure company and hotel policies and procedures are followed, and help prevent fraud. The role also assists arriving, departing, and in-house guests professionally by providing timely information and services, and responds to reservation, hotel-information, and guest-concern inquiries in person and by telephone.

The position performs nightly financial audits and reports, completes guest check-in and checkout procedures, supports front-desk operations, and operates PBX equipment to handle calls, wake-up calls, and guest paging.

Requirements

• High school education or equivalent experience.
• Ability to operate a personal computer, cash register, and calculator.
• Ability to compile facts and figures.
• Telephone and guest-relations etiquette and skills.
• Moderate hearing ability to communicate with guests.
• Excellent vision for viewing a CRT screen.
• Excellent speech communication skills for telephone conversations with guests.
• Excellent comprehension and literacy for reading daily reports and numbers.
• Ability to meet the stated physical demands, with reasonable accommodations where applicable.

Nice To Haves

• Accounting background preferred, but not required.

Responsibilities

• Audit, balance, and report on cash and credit operations at food and beverage outlets, including checks, over/short figures, deposits, counts, house charges, promotional materials, and postings; reset registers.
• Audit, balance, post, and report front-desk activity, including room charges, phone calls, folios, corrections, adjustments, taxes, disputed charges, deposits, and cash-handling procedures.
• Audit, balance, prepare, verify, and report room information; prepare and input statistics and income journal sheets for daily reports.
• Balance and close all bank ticket codes daily.
• Run the final night audit after ensuring nightly revenues are in balance.
• Greet arriving guests and complete established check-in procedures using manual and computerized methods.
• Facilitate guest checkout by following established procedures to close accounts and prepare rooms for the next sale.
• Maintain guest relations by staying informed about hotel and area functions and answering questions and concerns in person and by telephone.
• Operate PBX equipment to accept incoming calls, assist outgoing calls, schedule wake-up calls, and page guests.
• Perform Front Desk Clerk duties, including express checkouts.

Benefits

• Employee referral program offering $500 to $1,000 based on position.
• Free monthly RTD EcoPass for full-time employees.
• Sage Savings Spot Deals on furniture, electronics, cell phone plans, flowers, restaurants, and other items.
• Company-paid short-term disability.
• Paid FMLA leave for up to 12 weeks.
• Discounted hotel rates at Hilton- and Sage-managed hotels and restaurants.
• Medical, dental, vision, 401(k), and flexible spending account for full-time employees.
• Paid vacation, sick days, and holidays for full-time employees.
• Work environment encouraging individuality, recognition, growth, and development.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED