Night Auditor- 11PM-7AM Friday, Saturday, Tuesday, Wednesday

Concord Hospitality Enterprises • Edina, MN

9d • $18 - $19

About The Position

Concord Hospitality is hiring a Night Auditor to provide hospitality at the hotel front desk during overnight hours. The role serves as a central point of contact for guests and supports their experience through guest services, hotel business closeout, and monitoring the property for unusual or potentially unsafe activity, including weather issues. The position works semi-independently without management supervision during the shift and calls for a proactive, responsive, caring, and responsible approach.

The schedule is 11 p.m. to 7 a.m. on Friday, Saturday, Tuesday, and Wednesday. The position offers wages of $18–$19, based on experience. Full-time associates are eligible for the listed benefits. Concord describes its culture as grounded in Quality, Integrity, Community, Profitability, and Fun, with an Associate First policy, training and development, and career advancement opportunities.

Requirements

• A passion for serving others.
• A proactive, responsive, and caring approach to guest service.
• A winning personality and a high sense of responsibility.
• Ability to work semi-independently without management supervision during the overnight shift.
• Take pride in the work, hotel, and employer, and strive to exceed guest expectations.

Responsibilities

• Process credit card transactions and other transactions for the day, including restaurant, events, and lounge transactions.
• Handle the phone system, transfer calls, and assist with reservations.
• Verify, balance, and review hotel room availability.
• Perform guest check-in and check-out procedures.
• Administer guest payment policies and look for errors from day shifts.
• Prepare folios for guests departing in the morning.
• Maintain the overall appearance of the lobby and assist with morning breakfast setup if needed.
• Be familiar with all hotel emergency procedures.
• Monitor for abnormal activity inside and outside the hotel and monitor weather issues that could threaten guests.
• Assist with closing out the business for the day while serving guests during non-traditional hours.

Benefits

• Medical, dental, and vision plans for eligible full-time associates.
• Life insurance for eligible full-time associates.
• Short-term and long-term disability options for eligible full-time associates.
• 401(k) options for eligible full-time associates.
• Tuition assistance for eligible full-time associates.
• Discounted room rates at Concord-managed hotels for eligible full-time associates.
• Training and development opportunities.
• Career advancement opportunities.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed