Night Auditor

Sree Hotels•Charlotte, NC

1d•Onsite

About The Position

The SpringHill Suites by Marriott Charlotte City Center is currently hiring for a part-time Night Auditor. The hours for this position are 11pm-7am; weekday and weekend availability is required. The primary purpose of this role is to provide efficient and courteous service to each customer, accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning, and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures.

Requirements

High School diploma
1-2 years experience working as a Hotel Night Auditor is required
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Organization skills and attention to detail
Customer Service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests

Nice To Haves

Experience using hotel reservation system such as FOSSE or OnQ is a plus.

Responsibilities

Meets and exceeds customer and team member expectations by providing service and teamwork
Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable functions
If applicable to hotel, audits food and beverage income posting and charges
Audits room revenue and other income
Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
Processes all city ledger work to accounting
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
Must achieve required threshold scores according to brand and company inspections.