Part Time Hotel Night Auditor
About The Position
Join our Team as Part Time Night Auditor. At AC Hotel/Residence Inn Reston, you'll thrive in a sophisticated and dynamic environment. Our hotel, located at Reston Gateway and adjacent to Metrorail, features modern designs and top-notch amenities, including a state-of-the-art fitness facility and a spa-style indoor pool. You'll be part of a team that values collaboration and innovation, with vibrant spaces like the SYN Lounge and SEVEN Restaurant & Bar fostering a positive atmosphere. Join us to create memorable experiences for guests while enjoying a supportive and inspiring workplace. Working here, you can enjoy the convenience of being in a prime location, with easy access to transportation, entertainment, and shopping.
Requirements
- Previous hotel experience preferred.
- Previous hotel front desk experience preferred.
Responsibilities
- Auditing, balancing, and consolidating departmental ledger accounts.
- Preparing various hotel operating reports.
- Handling the requests and transactions of hotel guests.
- Ensuring that all financial transactions are accurately recorded and reconciled.
- Providing exceptional guest service, addressing inquiries, and resolving issues.
- Posting all daily room and outstanding charges.
- Balancing all revenue totals of cash and credits against the revenue report.
- Verifying and preparing registration cards for arriving guests.
- Handling hotel phone system, transferring calls, and taking messages for guests as well as hotel staff.
- Taking, modifying, and canceling guest reservations.
- Checking in/out guests according to hotel and/or brand standards.
- Addressing inquiries, requests, and complaints from guests. Coordinating with other departments to fulfill guests' special requests.
- Notifying housekeeping and maintenance of any reported problems with guestrooms and hotel grounds.
- Providing information and assistance to guests regarding the hotel and local surroundings.
- Creating and/or printing the required reports.
- Verifying each front desk shift’s transactions.
- Finalizing transactions completed during the day, including completing a daily income report and a daily F&B Revenue Report.
- Maintaining the cleanliness and organization of the Front Office area.
- Performing cashier duties, cashing travelers’ checks, and posting phone charges and other miscellaneous charges to guest accounts.
- Following in-house procedures to help ensure the security of guests and employees.
- Being knowledgeable about hotel emergency procedures.
Benefits
- health insurance
- dental insurance
- vision insurance
- leaves of absence
- retirement plans
- paid time off
- hotel room discounts
- daily pay access
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
