Part-Time Night Auditor | Delta by Marriott Southbank | Jacksonville, FL

PM New•Jacksonville, FL

22h•Onsite

About The Position

The Night Auditor is an overnight member of the Front Office team, combining guest service with accounting responsibilities to support a smooth and secure transition between hotel operating days. The role serves as the primary point of contact for overnight guests while maintaining guest service standards and ensuring accurate closeout of the previous day’s financial activity. The position includes balancing financial records and completing front desk duties, as well as responding to guest questions and requests. The employee must be comfortable working under pressure, interacting positively with guests and team members, and accommodating a schedule that includes nights, weekends, and holidays.

Requirements

An Associate’s Degree or six months to one year of related experience.
Ability to work evening and overnight shifts.
Strong computer skills.
Ability to interact politely and positively with hotel guests and team members and fulfill requests in a timely manner.
Ability to work under pressure.
Ability to accommodate varying schedules, including nights, weekends, and holidays.
Ability to stand or sit, carry or lift up to 25 pounds, walk, bend or twist, and climb stairs.

Responsibilities

Balance paperwork, the cash drawer, and deposits; reconcile credit cards and submit batches.
Enter revenue, expenses, and allowances into the front office system and generate daily reports, including the Guest Ledger Summary and Daily Restaurant Summary.
Complete front desk duties, including check-ins and check-outs, room scheduling, room moves, late checkouts, stay-overs, and other guest requests.
Answer guests’ questions about hotel services and amenities.
Maintain guest service standards overnight and oversee the property’s balances from the previous day.