Night Auditor

Hyatt Place Harrisonburg • Harrisonburg, VA

1d • Onsite

About The Position

The Night Auditor maximizes revenue and creates value by providing excellent customer service. This includes effective reservation sales, handling all guest accounts efficiently and accurately, and assisting in all phases of guest experience such as check-in, check-out, and problem resolution. This is an overnight shift with hours ranging from 10pm-6am or 11pm-7am.

Requirements

• Provide high level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure, proficiency in keyboarding and computer technology, i.e. e-mail, MS Word, Excel, & other hotel related systems, aptitude with numbers/data analysis.
• Knowledge/experience of accounting principles
• high school diploma and/or equivalent work experience.

Nice To Haves

• prior customer service/hospitality experience is preferred

Responsibilities

• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Perform guest services functions as required (i.e. check guests in/out, take reservations, we-up calls, etc.).
• Audit and reconcile financial and statistical reports.
• Prepare and distribute necessary daily reports as required (i.e., Daily Operating Report, Discount Programs, Tax Reports, etc.) according to hotel standards.
• Prepare and distribute month-end reports.
• Audit, reconcile, consolidate, and transmit all credit cards on a timely basis.
• Prioritize job functions in order to meet deadlines.
• Perform daily, weekly, monthly and annual data processing system functions as required.
• Keep management abreast of any unusual operational or financial events and/or deviations of policies or procedures.
• Respond to governmental inquiries upon receipt.

Benefits

• contribute up to 80% toward individual health plans
• affordable dental and vision insurance
• FSA and HSA options
• 401K plan and discretionary yearly match
• paid group term life insurance for select positions
• 50% shared cost short-term disability
• option to purchase additional employee paid life insurance
• robust PTO plan
• 7 paid holidays
• earned wage access program
• Employee Assistance Program (EAP)
• sober support network
• recovery-friendly workplace
• exclusive hotel travel discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees