Night Auditor

Sage Hospitality•Denver, CO

12d•Onsite

About The Position

The Night Auditor is responsible for auditing, balancing, and reporting on various hotel areas such as food and beverage outlets, rooms/front desk, and the gift shop. This role ensures accurate and timely information is provided, hotel policies and procedures are followed, and fraud is prevented. The Night Auditor also responds professionally and courteously to guests, providing accurate and timely information and services, and handles telephone and in-person inquiries regarding reservations, hotel information, and guest concerns.

Requirements

High school education or equivalent experience.
Ability to operate a personal computer, cash register, and calculator.
Ability to compile facts and figures.
Telephone and guest relations etiquette and skills.
Moderate hearing required to communicate with guests.
Excellent vision required for viewing of CRT screen.
Excellent speech communication skills required to communicate with guests over the telephone.
Excellent comprehension and literacy required for reading daily reports, numbers, etc.

Nice To Haves

Accounting background preferred, but not required.

Responsibilities

Audit, balance, and report on all food and beverage outlets (e.g., restaurants, lounges, banquets, room service) cash and credit operations, including checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, and postings. Reset all registers to ensure accurate, timely information.
Audit, balance, post, and report on the front desk, including room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, and deposits. Verify proper cash handling procedures are followed.
Audit, balance, and prepare/verify/report on Room information to provide rooms management with performance insights.
Prepare and input statistics and income journal sheets for the preparation of daily reports.
Balance and close all bank ticket codes daily.
Run the night audit final after ensuring all revenues are in balance nightly.
Greet and complete check-in procedures for arriving guests using manual and computerized methods to ensure guest satisfaction and accommodate room requests.
Facilitate guest departure (check-out) by following established manual and computer procedures to close guest accounts and prepare rooms for the next guest.
Maintain good customer relations by staying informed about in-house and area functions to answer questions and concerns knowledgeably, both in person and over the telephone.
Operate PBX equipment, including accepting incoming calls, assisting outgoing calls, scheduling wake-up calls, and paging guests.
Perform the duties of a Front Desk Clerk, including express checkouts.

Benefits

Eligible for property incentives: perfect sell, upself, room service, and porterage
Complementary RTD EcoPass
Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance
Eligible to participate in the Company’s 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000 company contribution
Eligible to enroll in Health, Dependent and Commuter flexible spending accounts
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral