Night Auditor | Hampton Inn by Hilton Des Moines Airport | Des Moines, IA
About The Position
The Night Auditor is responsible for maintaining guest standards overnight and looking after the property’s balances from the previous day. This role involves balancing paperwork, cash drawer, deposits, reconciling credit cards, and submitting batches. The position also requires inputting revenue, expenses, and allowances into the front office system to generate daily reports, as well as completing front desk duties such as check-ins/outs, room scheduling, and addressing guest requests. The ideal candidate is a night owl who enjoys working with numbers and providing impeccable service.
Requirements
- Associate’s Degree or six months to one year of related experience
- Ability to work evening/overnight shifts
- Strong computer skills
- Must be a people-person
- Ability to interact with all hotel guests and team members in a polite and positive way at all times
- Ability to fulfill requests (even challenging ones) in a timely manner
- Ability to work well under pressure
Responsibilities
- Balancing paperwork, cash drawer, deposits, reconciling credit cards and submitting batches
- Input into the front office system revenue, expenses, and allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary
- Completing front desk duties including check-ins/outs, room scheduling, room moves, late checkouts, stay-overs and other requests from guests
- Answer guests’ questions about the hotel services and amenities
Benefits
- Excellent pay
- Hotel discounts
- F&B discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
