Night Auditor

Sree Hotels•Columbia, SC

8d•$15 - $18•Onsite

About The Position

The Hyatt Place hotel, located in Downtown Columbia, is currently hiring for a full-time Night Auditor. The person hired for this position will work 11pm-7am, weekdays and weekends. The Night Auditor provides efficient and courteous service to each customer, accurately computing the daily income of the hotel by verifying that all customer accounts are correct and in balance by the following morning and functioning as the overnight Manager-on-Duty (MOD) in accordance with company policies and procedures.

Requirements

1-2 years of experience working as a Hotel Night Auditor
Must be at least 21 years of age
Excellent computer skills including knowledge of Microsoft Word and Excel
Excellent math and reconciliation skills
Organization skills and attention to detail
Customer Service oriented
Must be flexible in work hours to accommodate last minute changes in scheduling
Must have strong interpersonal skills to engage and interact with associates and guests

Nice To Haves

Experience using hotel reservation system such as SynXis, FOSSE or PEP is a plus

Responsibilities

Meets and exceeds customer and team member expectations by providing service and teamwork
Verifies and balances daily charges for all departments to customer folios, master accounts and house accounts; makes corrections as necessary in accordance with company policy
Runs computer through nightly processing sequence to reset for next day’s use in balancing of applicable function
If applicable to hotel, audits food and beverage income posting and charges
Audits room revenue and other income
Reviews all credit card vouchers for proper imprints, authorizations, and correct amounts
Processes all city ledger work to accounting
Adheres to hotel policies and procedures
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance
Performs night clerk duties as Guest Service Representative in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position
Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate
Performs such other ancillary and related duties as may be assigned by Supervisor or General Manager
Must achieve required threshold scores according to brand and company inspections
Prepare, set up, stock, clean and provide quality beverages and food products for all guests
Assist guests with food orders and serve food and beverage items to guests in a friendly, professional and timely manner
Maintain a clean, and organized environment for guests by cleaning tables during service