PART TIME- Night Auditor- HOMEWOOD SUITES HOTEL UPTOWN CHARLOTTE
About The Position
We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. The department is open 24/7….so each front desk role is as important as the others. Associates working the front desk are the key to the overall experience the guest will have. As the late shift you are essentially working without management supervision so your responsibility is seen as even greater as you assist in closing out the business for the day as well as check in or out those guests during non- traditional hours. Your keen sense of being proactive, responsive and caring will make all the difference. The night shift also assures the guest a stay that is safe whereby you are monitoring abnormal activity inside and outside of the hotel and monitoring any weather issues that could become threatening to our resting guests. If you enjoy working semi-independently from others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Requirements
- Passion to serve others
- High sense of responsibility
- Proactive, responsive, and caring demeanor
- Ability to work semi-independently
- Winning personality
Nice To Haves
- Experience in hotel operations
- Experience with night audit procedures
Responsibilities
- Processing credit card transactions and other (restaurant, events, lounge) for the day
- Handling phone system, transferring calls, reservations, etcc
- Verify, balance and review hotel room availability
- Perform Check-in and Check-out procedures
- Administer guest payment policies and look for errors from the day shifts
- Prepare folios for the morning departing guests
- Maintain overall lobby appearance and assist with AM breakfast set up if needed
- Be versed in all hotel emergency procedures
Benefits
- Competitive wages
- Medical/dental/vision plans (Full Time Associates only)
- Life insurance (Full Time Associates only)
- ST/LT disability options (Full Time Associates only)
- 401K options (Full Time Associates only)
- Tuition assistance (Full Time Associates only)
- Discounted room rates at Concord managed hotels (Full Time Associates only)
- Training & development (Full Time Associates only)
- Career advancement opportunities (Full Time Associates only)
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
