Night Auditor - Part Time

HRI HospitalityDavis, CA
$17 - $27Onsite

About The Position

The Night Auditor is responsible for performing end-of-day financial tasks, providing guest services during overnight hours, and ensuring the safety and security of the hotel. This role combines front desk operations with basic accounting duties to deliver a smooth transition between business days.

Requirements

  • A minimum of one (1) year of front office and experience preferably within a Hilton, Marriott, Hyatt or other hotel brand.
  • Must have a flexible schedule and be available to work weekends, holidays and overnight shifts.
  • Must have exceptional customer service skills.

Responsibilities

  • Completes all daily night audit & front desk checklist.
  • Greet and assist guests in a friendly, professional manner during check-in, check-out, and throughout their stay.
  • Resolve guest issues, complaints, and requests with a sense of urgency and empathy.
  • Ensure that all front desk procedures (room assignments, payment processing, key distribution) are performed accurately.
  • Maintain knowledge of all hotel features, services, hours of operation, room types
  • Ensure all reservations that need to be made manually are in the system.
  • Assists in executing goals such as HH enrollments and raising survey scores.
  • Balance and reconcile daily financial transactions.
  • Run and review daily reports (e.g., room charges, revenue summaries)
  • Audit and verify front desk and food & beverage postings and transactions.
  • Ensure all reservations, cancellations and no-shows are properly logged.
  • Communicate effectively with other departments (e.g., housekeeping, engineering, F&B) to ensure guest needs are met utilizing tools like Quore, Outlook, Hotel Radios to communicate.
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