Night Auditor

Peachtree Group Hospitality Management • Granbury, TX

4d • Onsite

About The Position

The Night Auditor is responsible for conducting all nightly audit-related duties while providing guest service at the hotel's front desk. Audit responsibilities include balancing duties, daily paperwork, and shift reports. While completing these duties, the Night Auditor will attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.

Requirements

• Proactive thinking
• Guest security awareness
• Cash handling skills
• Ability to check front desk logs
• Guest registration and payment processing
• Express checkout folio preparation
• Room status inventory maintenance
• Communication skills
• Ability to maintain and clean lobby and bathroom
• Shift transition communication
• Interdepartmental cooperation
• Answering guest inquiries
• Explaining hotel features
• Completing shift paperwork and night audit reports

Responsibilities

• Conduct all nightly audit-related duties while providing guest service at the hotel's front desk.
• Balance duties, daily paperwork, and shift reports.
• Attend to guest needs such as guest check-in/check-outs, making reservations, and answering guest questions.
• Keep guest security in mind and create a safe, clean, and friendly work environment.
• Count cash and maintain the accuracy of the issued cash drawer at the beginning and end of each scheduled shift.
• Check the front desk log for problems, special requests, etc.
• Greet, register, and assign rooms to guests.
• Process guest registrations, including collecting payment.
• Prepare express checkout folios.
• Maintain room status inventory.
• Communicate all pertinent shift information to Front Office Manager, General Manager, and other desk staff.
• Maintain and clean the lobby and bathroom as needed.
• Communicate all information to the following shift to ensure a smooth transition.
• Work closely with all hotel departments to ensure the highest quality of customer service.
• Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment, and travel directions. Explain in-room and hotel features.
• Complete all required shift paperwork and night audit reports daily.
• Perform other duties as assigned by management.

Benefits

• medical
• dental
• vision
• disability
• life insurance
• 401(k) retirement match
• Paid Holidays
• Paid Time Off
• Employee Assistance Program
• Fund

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed