Hotel - Night Auditor

Bally's ChicagoEvansville, IN
Onsite

About The Position

Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The company has recently acquired Aspers Casino in Newcastle, UK, expanding its international footprint. Bally's also owns Bally’s Interactive International (formerly Gamesys Group), Bally Bet, and Bally Casino. With 10,600 employees, its casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s has rights to developable land in Las Vegas. A planned merger with The Queen Casino & Entertainment Inc. will add four casinos, over 900 employees, and operations including approximately 2,400 slot machines, 50 table games, and 150 hotel rooms, expanding Bally's jurisdiction to include Iowa. Bally’s will also succeed Queen’s economic stake in Intralot S.A.

Requirements

  • Able to perform each essential duty satisfactorily.
  • Knowledge of audit functions.
  • Revenue Management or Hotel Management experience required.
  • Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
  • Must be able to understand and communicate in English.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.

Responsibilities

  • Checks guests in and out of hotel when needed.
  • Performs complete night audit functions.
  • Provides written documentation to supervisor of all errors found relative to rates, rate codes, adjustments, etc.
  • Distributes reports to all areas needed.
  • Works with both lodging & gaming systems in processing reservations.
  • Corrects any problems that may arise during close day procedures.
  • Addresses guest complaints and problems that may occur during designated shift.
  • Able to register guests correctly and procedurally in accordance to established service standards.
  • Obtain appropriate amount of credit/payment for guests stay.
  • Issue room keys to registered guests.
  • Able to settle/close out guest accounts correctly and procedurally upon their departure.
  • Able to correctly and procedurally close out shift at the end of their shift.
  • Must be able to lift up to 25 lbs.; and be able to, walk, push, pull, grasp, reach, stoop, bend, twist and climb up and down stairs.
  • Must be able to understand and communicate in English.
  • Knowledgeable of the Indiana Gaming regulations as well as the company’s internal controls, policies, and procedures.
  • Must be able to stand and walk for prolong periods of time (7+ hours).
  • Always follow the Company Service Standards model.
  • Must be available for regularly scheduled work and be able to work a variety of hours, holidays, and weekends.
  • Other duties may be assigned at any time.

Benefits

  • Competitive Salary with annual performance reviews
  • Comprehensive health coverage plan that includes medical, dental, and vision
  • 401(K)/ Company Match
  • Access Perks and Childcare discounts
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