Night Auditor - Part Time

HRI HospitalityWest Sacramento, CA
Onsite

About The Position

Bring your passion for hospitality to Home2Suites, proudly managed by HRI Hospitality. This role involves greeting and assisting guests, processing check-ins/check-outs, handling phone calls, resolving guest issues, and balancing daily financial transactions. The Night Auditor is responsible for running and reviewing daily reports, auditing front desk postings, processing various payment methods, and ensuring accurate logging of reservations, cancellations, and no-shows. The position requires adherence to company policies and safety protocols, with the ability to work overnight shifts, weekends, and holidays. HRI Hospitality has a 40-year legacy in lodging and mixed-use platforms, owning and managing a diverse portfolio in premier U.S. markets. They are committed to 'Elevating the Urban Experience' and operate a portfolio of branded and independent hotels. Their management platform emphasizes People, Profit, and Revenues, leveraging deep sector expertise and an owner's perspective.

Requirements

  • High school diploma or equivalent required
  • Previous hotel front desk or accounting experience preferred.
  • Experience with PMS systems preferred.
  • Strong attention to detail and accuracy.
  • Excellent customer service and communication skills.
  • Strong problem-solving and critical-thinking abilities
  • Proficiency with computers and hotel property management systems (PMS).
  • Ability to prioritize and multitask.

Responsibilities

  • Greet, register, and assist guests; process check-ins/check-outs.
  • Answer phone calls, respond to guest requests, and resolve issues promptly.
  • Balance and reconcile daily financial transactions.
  • Run and review daily reports (e.g., room charges, revenue summaries).
  • Audit and verify front desk postings and transactions.
  • Process cash, credit card, and direct-bill transactions accurately.
  • Ensure all reservations, cancellations, and no-shows are properly logged.
  • Follow company policies and procedures, including safety and emergency protocols.
  • Ability to work overnight shifts, weekends, and holidays.
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