Night Auditor - 2 nights per week

Agate Beach Inn & Sea Glass Bistro•Newport, OR

2d•Onsite

About The Position

Best Western Plus Agate Beach Inn is currently seeking a Night Auditor to join our growing team! The Night Auditor is responsible for ensuring the accurate and efficient completion of all night audit procedures, including balancing and reconciling hotel accounts, preparing guest bills, and providing exceptional customer service to our guests. Agate Beach Inn is a 148-room oceanfront hotel in Newport featuring Sea Glass Bistro & Lounge, an indoor pool, and extensive meeting space. We offer the stability of a nationally recognized brand with the personal atmosphere of a locally empowered team.

Requirements

High school diploma or equivalent
Previous experience in a hotel front desk or night audit role is strongly preferred
Excellent mathematical and analytical skills, with the ability to accurately reconcile accounts and handle cash transactions
Strong attention to detail and organizational skills
Excellent communication and customer service skills
Ability to work independently and as a part of a team
Must be able to work flexible night shifts, including weekends and holidays
Basic computer skills, including proficiency in Microsoft Office and hotel management software
Must be able to lift up to 25 lbs and stand or walk for extended periods

Responsibilities

Perform all front desk functions during the night shift, including checking in and out guests, answering phone calls, and responding to guest inquiries and requests
Balance and reconcile all hotel accounts, including cash, credit card, and direct bill accounts, ensuring accuracy and completeness
Prepare and distribute daily reports, including occupancy, revenue, and audit reports
Complete all tasks related to guest billing, including posting charges, collecting payments, and ensuring the accuracy of guest bills
Ensure the safety and security of the hotel and its guests by monitoring and controlling access to the building and responding to any emergencies that may arise
Provide exceptional customer service to all guests, resolving any issues or concerns that may arise during the night shift
Coordinate with the housekeeping and maintenance departments to ensure all guest requests and needs are met during the night shift
Assist with any other duties as assigned by the General Manager or Assistant General Manager