NIGHT AUDIT

Texas Western Hospitality Group•Dallas, TX

1d•Onsite

About The Position

The Night Auditor is responsible for balancing and auditing room revenue, food and beverage revenue for accuracy. This role assists in the preparation of all reports relevant to daily revenues and prepares various audit worksheets and Daily Flash Reports. The Night Auditor assumes responsibilities of the Manager on Duty from midnight until the morning shift arrives, logs guest complaints, and registers guests into and out of the hotel. This position balances and audits room and tax charges, cashiers reports, and guest and house accounts. The Night Auditor completes and transmits daily management and accounting reports and supporting documents, prepares customer tracking reports, market segmentation reports, and food and beverage revenue reports to ensure accurate accounting of hotel revenues and expenses. This role communicates with other hotel departments to resolve accounting discrepancies and performs all Guest Service Representative functions as required. Additional duties include assisting with room reservations, answering hotel phone calls, facilitating department key security, responding to guest requests, handling confidential information with integrity, making daily deposits, verifying room charges and rates, managing daily paperwork, submitting reports to the corporate office, monitoring room availability, blocking rooms, performing security walks, understanding emergency procedures, preparing continental breakfast, performing laundry functions, and potentially making management decisions in the manager's absence. The Night Auditor must maintain a professional image and follow company policies and procedures.

Requirements

Balances and audits for accuracy room revenue, food and beverage revenue.
Assists in the preparation of all reports relevant to daily revenues.
Prepares various audit worksheets as well as the Daily Flash Reports.
Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.
Logs guest complaints into the Front Desk Communication or Log Book.
Registers guests into the hotel and checks guests out of the hotel.
Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts.
Completes and transmits daily management and accounting reports and supporting documents.
Prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Performs all Guest Service Representative functions as required.
May assist in booking room reservations.
May assist in answering hotel phone calls and notifying guests of messages.
Will facilitate proper security of department keys.
Responds quickly to guest requests in a friendly manner.
Follows up to ensure guest satisfaction.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
Submits reports to the corporate office as appropriate.
Monitors room availability.
Blocks rooms and handles guest requests.
Performs and documents security walks on a regular basis.
Has a thorough knowledge of emergency procedures and the implementation of procedures.
Prepares continental breakfast on time; replenishes breakfast items as needed.
Performs duties of a Guest Service Agent, including laundry functions as directed.
May be required to make management decisions in the managers absence.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.

Responsibilities

Balances and audits for accuracy room revenue, food and beverage revenue.
Assists in the preparation of all reports relevant to daily revenues.
Prepares various audit worksheets as well as the Daily Flash Reports.
Assumes responsibilities of Manager on Duty from Midnight until the morning shift arrives.
Logs guest complaints into the Front Desk Communication or Log Book.
Registers guests into the hotel and checks guests out of the hotel.
Balances and audits for accuracy all room and tax charges, cashiers reports and guest and house accounts.
Completes and transmits daily management and accounting reports and supporting documents.
Prepares customer tracking report, market segmentation report, food and beverage revenue report necessary to ensure the accurate accounting of hotel revenues and expenses.
Communicates with other hotel departments as necessary to resolve accounting discrepancies and to request or provide information.
Performs all Guest Service Representative functions as required.
May assist in booking room reservations.
May assist in answering hotel phone calls and notifying guests of messages.
Will facilitate proper security of department keys.
Responds quickly to guest requests in a friendly manner.
Follows up to ensure guest satisfaction.
Handles confidential information, including guest records, with a high degree of integrity.
Makes daily deposits (as applicable).
Verifies room charges and rates; verifies register has appropriate starting cash.
Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report.
Submits reports to the corporate office as appropriate.
Monitors room availability.
Blocks rooms and handles guest requests.
Performs and documents security walks on a regular basis.
Has a thorough knowledge of emergency procedures and the implementation of procedures.
Prepares continental breakfast on time; replenishes breakfast items as needed.
Performs duties of a Guest Service Agent, including laundry functions as directed.
May be required to make management decisions in the managers absence.
Provides a professional image at all times through appearance and dress.
Follows company policies and procedures.