Night Auditor - Hotel

Sonoma Valley Inn Operating Co LLC • Sonoma, CA

18h • Onsite

About The Position

A night auditor acts as a combined front desk agent and accountant for a hotel during the overnight shift (typically 11 p.m. to 7 a.m.). They check guests in/out, handle security, and reconcile the day’s financial transactions, balancing accounts, posting room charges, and generating reports for management.

Requirements

• Attention to Detail: Critical for balancing accounts and detecting errors.
• Computer Proficiency: Experience with hotel operating systems and financial software.
• Customer Service & Independence: Ability to assist guests professionally while working independently.
• Reliability
• Customer Service
• Attention to detail
• Verbal & Written Communication
• Teamwork
• Troubleshooting & Problem Solving
• Professionalism
• Punctuality
• High School Diploma or equivalent

Nice To Haves

• Prior hotel or resort experience preferred
• Familiarity with Hilton POS software, guest messaging and Ambiance, a plus

Responsibilities

• Reconciling the day’s financial activities, closing out the business day in the Property Management System (PMS), and preparing daily reports on revenue and occupancy.
• Checking guests in and out, answering phone calls, handling inquiries, and managing reservations.
• Acting as the primary security for the hotel overnight, including but not limited to, handling emergency situations while remaining calm, performing property checks and maintaining guest safety.
• Addressing guest needs, resolving complaints, providing concierge services, and managing guest requests.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees