Night Auditor

Janko Hospitality • Oak Brook, IL

13d • $16 - $20 • Onsite

About The Position

Join our team as a Night Auditor at Hyatt House Oak Brook. This position is responsible for overseeing nightly hotel operations, ensuring accurate guest billing, maintaining financial records, and providing exceptional service during late-night hours. Serving as the Manager on Duty during the hours of 11 PM to 7 AM, ideal candidates are detail-oriented, possess strong organizational skills, and thrive in a dynamic hospitality environment.

Requirements

• At least one year of hotel front desk and/or accounting background, with familiarity in hospitality industry practices preferred.
• Must be able to communicate clearly and effectively with guests, customers, supervisors, and fellow employees.
• Ability to calculate amounts and apply basic addition, subtraction, and multiplication.
• Must be able to analyze routine data and make appropriate judgments regarding the check-in/check-out processes.
• Must be flexible with scheduling to accommodate business needs.
• Must be able to stand for extended periods of time, with frequent walking, bending, and crouching required. Use of hands, fingers, and arms is necessary for the completion of duties.

Nice To Haves

• Familiarity in hospitality industry practices preferred.

Responsibilities

• Check in and check out guests with a focus on accuracy and customer service.
• Post charges and payments to guest accounts, ensuring all transactions are accurate.
• Reconcile guest service agents’ paperwork, resolve rate discrepancies, and reconcile credit card totals to the batch report before submitting to the credit card processor.
• Post room and tax charges and ensure departing folios are printed and distributed to guest rooms.
• Reconcile and balance all gift shop paperwork. Complete the spreadsheet for banquet event orders and post accordingly.
• Run the close day on the computer system, run backups, and generate night audit reports for accounting and management.
• Process guest mail, messages, and faxes by receiving, sorting, notifying, and distributing to ensure timely receipt of information.
• Maintain the front desk logbook to enhance communication between shifts and management.
• Practice written safety standards and rules at all times to ensure a secure and safe work environment.

Benefits

• Competitive compensation package
• Full benefits package, including 401K with matching and paid time off from Day 1
• Growth company focused on expansion through strategic acquisition and development
• Hotel discounts at locations worldwide.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed